Hampton Inn Lehighton-Jim Thorpe

This hotel is highly regarded for its exceptional staff and their commitment to personalized service, creating a welcoming atmosphere that makes guests feel at home. The inviting common areas, particularly the outdoor patio with fire pits, serve as a signature feature, offering a relaxing space for guests. The hotel consistently receives praise for its cleanliness, comfortable accommodations, and the quality of its complimentary breakfast. It is an ideal choice for families seeking a comfortable base for their travels, ski enthusiasts visiting nearby resorts, pet owners traveling with their companions, and sightseers exploring the Jim Thorpe area. To enhance your stay, guests sensitive to noise should consider requesting a room away from high-traffic areas or the fitness center, and be sure to take advantage of the complimentary hot beverages, popcorn, and cookies available in the lobby throughout the day.

Facilities & Amenities
Guests frequently highlight the excellent indoor pool and hot tub, noting their cleanliness and comfortable temperatures, making them a popular choice for relaxation after a day of activities. The fitness center is well-equipped, with some guests appreciating the presence of Peloton bikes. The hotel also provides convenient amenities such as ice machines on various floors and a well-stocked market for snacks and drinks. Complimentary Wi-Fi is available, though some guests found the connection to be on the slower side. The inviting outdoor patio with fire pits and seating is a much-loved feature, providing a pleasant space for guests to unwind.

Cleanliness & Room Comfort
The hotel consistently earns high marks for its cleanliness, with guests describing rooms as spotless, well-maintained, and free from unpleasant odors. Rooms are generally found to be spacious and well-appointed, with many appreciating the presence of a microwave and mini-fridge. While many guests found the beds comfortable, feedback on mattress firmness and pillow softness was mixed, with some finding beds too firm or pillows too soft. Noise levels received varied comments; most guests experienced a quiet stay, though some noted noise from adjacent rooms, particularly water pressure noise from showers, or occasional disturbances from cleaning staff in the mornings. The bathroom features convenient wall-mounted dispensers for shampoo, conditioner, and body wash.

Dining & Food Quality
The complimentary breakfast is a significant highlight for most guests, consistently described as great, wonderful, and diverse. It offers a wide variety of options, including hot items like waffles, scrambled eggs, and sausage, alongside fresh fruit, cereals, yogurt, pastries, toast, and bagels. Many appreciate the thoughtful additions like Nutella packets and the availability of coffee and tea 24 hours a day. While the overall quality is praised, some guests noted that hot food items like eggs and sausage could occasionally be cold. A few guests with specific dietary needs, such as those avoiding dairy or meat, found the options somewhat limited.

Location & Accessibility
The hotel's convenient location is frequently mentioned, offering easy access to the highway and the Pennsylvania Turnpike. It is situated just a short 7-10 minute drive from the popular Jim Thorpe area, making it an excellent base for exploring local attractions. The hotel is also well-placed for ski enthusiasts, being approximately 20 minutes from Blue Mountain Ski Resort, and close to other venues like Penns Peak. While the hotel is easily accessible, some guests noted minor difficulties with the specific entry and exit points from the main road. Ample parking is available on-site, including a back lot, providing convenience for all guests.

Staff & Service
The hotel's staff consistently receives outstanding praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the professional and courteous demeanor of the entire team, from the front desk to housekeeping and breakfast staff. The check-in process is described as quick and efficient, with staff often going above and beyond to accommodate requests, such as room changes or providing extra amenities. Many guests were delighted by personalized touches, including welcome texts and special surprises for occasions like birthdays or anniversaries. While the vast majority of interactions are positive, a few guests reported isolated instances of less helpful or intimidating interactions with specific staff members.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to travel with their dogs, which is highly appreciated by many pet owners. However, some guests with allergies noted that since all rooms are pet-friendly, this could lead to allergic reactions. The hotel was undergoing construction during some stays, which occasionally resulted in noise or covered windows, though guests understood this was for updates. The convenience of using a digital key and the hotel's app for check-in and room selection is a modern feature that many guests found very useful. Some guests noted that the toilets in the rooms were unusually low, which could be inconvenient for some.