Hampton Inn Minneapolis Bloomington West

The hotel consistently earns high marks for its impeccable cleanliness and the exceptionally friendly and helpful staff, making it a reliable and welcoming choice for guests. Its pet-friendly policy is a significant draw, allowing pet owners to travel with ease and providing convenient areas for their companions. The hotel is well-suited for families seeking comfortable and spacious accommodations with a pool, and for business travelers who appreciate a quiet environment and convenient access to major routes. Couples also find it an ideal spot for a comfortable and relaxing getaway. To enhance your experience, guests are advised to be aware of breakfast timings and potential stocking issues, and to proactively request housekeeping services if staying for multiple nights to ensure fresh towels and room tidiness.

Facilities & Amenities
Guests frequently commend the hotel's well-maintained facilities, particularly the inviting indoor pool and hot tub areas, which are often described as clean, relaxing, and having a perfect temperature for enjoyment. While some guests noted a strong chlorine smell in the pool area on occasion, and one instance of the hot tub being drained, the overall sentiment is positive, with plenty of towels usually available. The hotel also features a well-equipped and clean fitness center, allowing guests to maintain their routines. The availability of free Wi-Fi is appreciated, ensuring guests can stay connected throughout their stay. The lobby offers a comfortable seating area, ideal for group gatherings, and guests appreciate the presence of ice machines and vending machines for added convenience.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness and the comfort of its rooms. Many guests describe rooms as spotlessly clean, spacious, and quiet, contributing to a restful stay. The beds are frequently highlighted as very comfortable, though some guests found them to be exceptionally firm, which may not suit all preferences. Bathrooms are often noted for being large, clean, and well-appointed. In-room amenities like a fridge, microwave, and coffee maker are appreciated for added convenience. However, some isolated incidents of rooms having an unpleasant smell, visible stains on furniture or bedding, or hair in the shower were reported. Noise can occasionally be an issue, with some guests experiencing disturbances from elevator dings, stomping from floors above, or loud AC unit fans.

Dining & Food Quality
The complimentary breakfast is a significant feature, with many guests praising its variety and the inclusion of hot options like eggs, sausage, and waffles. Some guests found the breakfast to be delicious and a great bonus to their stay, appreciating options like gluten-free bagels and non-dairy milk. However, a recurring issue highlighted by numerous reviews is the challenge in keeping the breakfast items adequately stocked, especially during peak hours. Guests often reported empty trays for popular items, leading to frustration. The coffee was also occasionally noted as being cold or running out. While the food quality is generally considered good, the dining area can sometimes be messy, and some guests encountered an unhelpful or rude breakfast attendant when inquiring about refills.

Location & Accessibility
The hotel's location is widely regarded as convenient and accessible, particularly for those traveling by car. Situated in a quiet area, it offers easy access to major highways like I-494 and Highway 100, facilitating quick commutes to popular destinations such as the Mall of America and downtown Minneapolis. While it is not directly within walking distance of many commercial establishments, its setting in a business park provides a serene environment away from heavy traffic and air noise. Guests consistently appreciate the availability of free parking on-site, noting the lot is well-lit and offers ample spaces. The hotel is also considered a good base for exploring local attractions and visiting family in the area, though some guests noted the need for a vehicle to reach most points of interest.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight positive interactions, noting that employees are welcoming, accommodating, and go out of their way to assist with requests, such as providing extra towels or addressing room issues promptly. The check-in and check-out processes are frequently described as smooth, quick, and efficient. While the majority of feedback on service is overwhelmingly positive, some guests noted occasional issues with staff visibility at the front desk, with employees sometimes monitoring from an office rather than being present. There were also isolated reports of specific staff members being unhelpful or rude, particularly concerning breakfast service or handling complaints.

Additional Information
The hotel offers a notable pet-friendly policy, making it a welcoming choice for guests traveling with their animals, and provides convenient areas for them. Guests should be aware that while rooms are generally very clean, daily housekeeping service is not standard for multi-night stays and often needs to be requested in advance to ensure fresh towels and room tidiness. Some guests reported issues with phone functionality in rooms, advising to unplug them if persistent ringing occurs. The hotel also provides EV charging on-site, a convenient amenity for electric vehicle owners, though one charger was noted as being out of order. The lobby often features complimentary hot chocolate in the evenings, adding a thoughtful touch to the guest experience, and guests appreciate the availability of to-go breakfast bags for early departures.