Hampton Inn Moab

The hotel offers a modern and recently renovated experience, making it a standout choice for visitors to the area, especially with its prime location near national parks. Its signature feature is its fresh, updated feel combined with exceptional accessibility to outdoor adventures. Guests consistently highlight the hotel's cleanliness, comfortable rooms, and the generally friendly and helpful staff. It is an ideal fit for sightseers and adventure travelers looking to explore the nearby Arches and Canyonlands National Parks, as well as families and pet owners seeking comfortable and accommodating stays. The hotel's commitment to a pleasant experience is evident, from the well-maintained facilities to the attentive service. To ensure a restful stay, guests might consider requesting a room away from the main highway to minimize potential road noise, and for early park visits, taking advantage of the convenient breakfast options is highly recommended.

Facilities & Amenities
Guests frequently commend the hotel's array of facilities and amenities, which significantly enhance their stay. The outdoor pool is a popular highlight, often described as heated to a perfect temperature, clean, and inviting, providing a refreshing escape after a day of exploration. Adjacent to the pool, the hot tub is also well-regarded for its cleanliness and relaxing warmth, though some guests noted that the hot tub jets were occasionally not functioning. The fitness center is appreciated for being well-equipped and more spacious than typical hotel gyms. The hotel provides free Wi-Fi, ensuring guests can stay connected, and offers convenient access to ice machines, vending machines, and a water bottle refill station. A sundries area in the lobby is also available for last-minute needs. While generally positive, a few guests mentioned a desire for more parasols around the pool area for shade.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness and room comfort, with many guests describing the rooms as spacious, modern, and recently renovated. Most guests found the beds comfortable, ensuring a restful night's sleep, and appreciated the high-quality linens. Rooms are typically equipped with a microwave and mini-fridge, adding to convenience. While many rooms are noted for being quiet, some guests experienced noise from road traffic or from upstairs occupants. A recurring concern for some was the air conditioning being noisy or not functioning optimally, and a few instances of heater controls not working were reported. Isolated incidents of less-than-perfect cleanliness, such as hair or sand in beds, or unvacuumed carpets, were mentioned, alongside minor maintenance issues like a loose shower head or cracked sink.

Dining & Food Quality
The hotel's dining experience, particularly the complimentary breakfast, is a significant draw for many guests. The breakfast is consistently described as good, plentiful, and delicious, offering a wide variety of hot items including eggs, meat, waffles, and potatoes, alongside cereals, breads, and fruit. A standout feature frequently praised is the unique and flavorful green chili sauce available for the eggs. For early risers heading to the parks, the hotel thoughtfully provides convenient to-go bags with snacks and water. While most guests found the breakfast offerings satisfying, some expressed a desire for more variety or noted occasional issues with popular items like oatmeal or eggs running out. A few guests also wished for non-dairy milk alternatives or more clearly labeled gluten-free options.

Location & Accessibility
The hotel's location is a major advantage, frequently highlighted for its convenience and accessibility. It is ideally situated within a short drive, typically 5 to 10 minutes, of the Arches National Park entrance, making it an excellent base for park visitors. Guests also appreciate its proximity to Canyonlands National Park and Dead Horse Point State Park. The hotel is within walking distance to restaurants and shops in downtown Moab, offering easy access to local amenities without being directly in the busiest part of town. While the parking lot offers ample spaces, some guests found it challenging due to its hillside location and the presence of larger vehicles occupying multiple spots, occasionally requiring a walk down a hill to reach the entrance.

Staff & Service
The staff and service at the hotel consistently receive high praise, with many guests highlighting their exceptional friendliness, helpfulness, and attentiveness. The quick check-in process is frequently mentioned, and staff members are often described as going above and beyond to accommodate requests and provide good recommendations for local attractions and dining. Guests appreciate the welcoming atmosphere, with some feeling "treated like family." However, feedback on the front desk experience is mixed; while many commend the staff, some guests reported encountering unfriendly or unwelcoming front desk workers, and a few experienced slow service or difficulties during check-in. Despite these isolated instances, the overall sentiment points to a dedicated team committed to providing a positive guest experience.

Additional Information
Several important details enhance or impact the guest experience. The hotel maintains a pet-friendly policy, though the designated relief area is often described as rocky and minimal, and some guests noted a $50 fee. Housekeeping services are typically provided every other day, which occasionally led to guests needing to request more frequent cleaning. Many guests experienced issues with digital keys not working, necessitating a trip to the front desk for physical keys. A resort fee of $20 is charged, which some guests found was not clearly disclosed prior to booking. On a positive note, freshly baked cookies are often available in the lobby, a thoughtful touch. A significant concern for some was a power outage that occurred, with reports of no backup generator and staff being unhelpful in their response. Specific room issues, such as a known sewage smell in certain room numbers, were also mentioned.