Hampton Inn Pampa

This hotel is widely recognized for its welcoming atmosphere and attentive staff, creating a memorable experience for guests. Its convenient location and comfortable accommodations make it a popular choice for various travelers. Most guests find the property to be clean and quiet, though some note areas showing signs of age. The complimentary breakfast consistently receives high praise for its quality and variety. This hotel is an excellent fit for families seeking a relaxing stay with amenities for children, road trippers looking for an easy and comfortable overnight stop, and pet owners due to its accommodating policy. Business travelers also appreciate its proximity to local businesses. For those planning a stay, it is advisable to inquire about the pool's operational status beforehand, as it is occasionally closed or noted to be cold. Additionally, while generally well-maintained, some areas may reflect the property's older age.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest stays. A popular feature is the indoor pool, which many families and children enjoy, though some guests have reported it being closed or noted its water to be quite cold, with occasional excessive echoing in the area. For those looking to stay active, a fitness center is available, described as well-equipped and even featuring a Peloton bike. Rooms are generally equipped with a coffee maker, microwave, and refrigerator, adding convenience for guests. However, some common areas and in-room amenities receive mixed feedback; the TV and cable service can be glitchy with signal issues, and the air conditioning units are sometimes reported as noisy or ineffective at cooling the room sufficiently. Similarly, hot water can be inconsistent, with some guests experiencing only warm or excessively hot water. While Wi-Fi speed is generally decent, some rooms could benefit from more outlets and larger desks or dressers.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Most guests describe their rooms and common areas as clean, well-maintained, and comfortable, often highlighting the spacious feel. However, a notable number of reviews mention issues such as a layer of dust on surfaces, dirty carpets or sticky floors, and instances of mold or water damage in bathrooms. Some rooms are noted to be showing their age, with wallpaper peeling or general wear and tear. The beds receive mixed reviews; many find them very comfortable with fluffy pillows, ensuring a restful sleep, while others describe them as horrible, hard, or too firm. Noise levels are generally reported as quiet and peaceful, though some guests experienced disruptions from stomping from rooms above or sound traveling from the hallway. Bathrooms are often described as spacious with ample towels, but some reviews point out issues like showers not draining properly, toilets flushing poorly, non-functional ventilation fans, or yellowed linens and worn-out towels.

Dining & Food Quality
The dining experience, particularly the complimentary breakfast, is a consistent highlight for guests. Most reviews praise the breakfast as excellent, very good, or even amazing, often describing it as fresh, hot, and ready. Guests appreciate the good selection of items available, which many find to exceed expectations for a complimentary offering. The coffee served at breakfast is also frequently noted as being good. While the majority of feedback is positive regarding the quality and availability of food, some guests have mentioned that the breakfast variety can sometimes be lacking compared to other similar hotels, specifically noting the absence of items like bacon or sausage, or alternative milk substitutes. Despite these minor points, the breakfast is widely considered a significant positive aspect of the stay, contributing to a satisfying start to the day.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage for guests. Situated on the north end of town, it offers easy access to the main road, making it a convenient stop for road trippers and those needing quick entry and exit. Guests appreciate its proximity to local businesses, various restaurants, and family residences, which simplifies their travel plans. While some note that the immediate surroundings may not offer much scenery, the hotel's position is ideal for practical purposes, including its closeness to oil field work. The property provides free parking, with ample space available, and the parking lot is well-lit at night, contributing to a sense of safety and convenience for guests arriving by car. This accessibility makes the hotel a practical and efficient base for exploring the area or for an overnight stay.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback, standing out as a significant strength. Guests consistently praise the team for being exceptionally friendly, helpful, professional, and accommodating. Many reviews highlight specific instances of staff going above and beyond, such as loaning a phone charger, shipping forgotten items like AirPods, providing extra blankets, or offering local recommendations. The check-in process is generally described as seamless, quick, and easy, though a few guests encountered issues with reservations or billing. While the majority of interactions are positive, some guests experienced mixed service from housekeeping, noting instances where towels were not changed daily or rooms were entered prematurely. Despite minor inconsistencies, the staff's dedication to providing a welcoming and attentive service is a recurring theme, making guests feel valued and well-cared for throughout their stay.

Additional Information
Guests should be aware of several unique aspects that contribute to the overall experience. The hotel maintains a pet-friendly policy, though a pet fee of fifty dollars applies. While the property is generally well-maintained, some reviews indicate it is an older hotel showing signs of age, with occasional issues like one elevator being out of service or AC units that are noisy or struggle to cool rooms adequately. Guests have also noted inconsistencies with water temperature in showers, sometimes being only warm or excessively hot. On a positive note, the hotel's lost and found service is highly commendable, with staff actively assisting guests in retrieving forgotten items. During holiday seasons, the hotel is known for its impressive and beautiful Christmas decorations in the lobby, creating a festive atmosphere. Some guests appreciate the soundproofing in rooms, which effectively minimizes noise from busy roads.