Hampton Inn Spokane

This hotel stands out for its recently renovated facilities and a commitment to guest convenience, particularly highlighted by its 24-hour pool, hot tub, and fitness center, making it an ideal choice for travelers with varied schedules. Its strategic location near the airport, coupled with a reliable airport shuttle service, positions it as a top pick for business travelers and those with early or late flights. Families appreciate the spacious rooms and amenities catering to children, while road trippers benefit from easy freeway access and ample free parking. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the generally friendly and efficient service. For an enhanced stay, consider utilizing the 24-hour amenities to their fullest and confirm shuttle pickup procedures for seamless airport transfers.

Facilities & Amenities
Guests frequently commend the hotel's impressive 24-hour indoor pool and hot tub, often described as large, clean, and resort-like, providing a significant leisure option for all ages. The 24-hour fitness center is also well-regarded, offering a good selection of equipment for workouts at any time. The hotel provides convenient amenities such as free Wi-Fi throughout the property, a laundry room for guest use, and readily available ice machines and vending machines. A small store near the lobby offers snacks and beverages for purchase. The property also features attractive landscaping and gardens, contributing to a pleasant environment. Some guests noted the presence of EV charging stations, though availability or functionality issues were occasionally reported.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its exceptional cleanliness and the overall comfort of its accommodations. Guests frequently describe the rooms as spacious, updated, and feeling new after recent renovations. The beds are generally found to be comfortable, ensuring a restful night's sleep, though a few guests found them a bit firm. Rooms are noted for being quiet, despite the hotel's proximity to the freeway, and feature large bathrooms and big televisions. While most experiences are positive, isolated comments mentioned minor issues such as a loose toilet, the absence of an exhaust fan in some bathrooms, or rare instances of a musty smell or a noisy mattress. Ample towels are typically provided, though some larger groups occasionally requested more.

Dining & Food Quality
The complimentary breakfast is a major highlight for many guests, often described as excellent with a good variety of hot and cold options, including waffles, eggs, and sausage. The breakfast area is noted for being spacious, clean, and well-maintained, with staff diligently refilling items. While the overall feedback for breakfast is positive, some guests reported issues with cold food, burnt items, weak coffee, or watered-down juice. The hotel also offers an on-site bistro for light dinner options, though some reviews indicated it might have limited hours or staffing. For guests with early departures, grab-and-go breakfast bags are a convenient alternative.

Location & Accessibility
The hotel's location is highly valued for its convenience, particularly its close proximity to the airport and easy access to the interstate. A significant advantage is the 24-hour airport shuttle service, which guests find reliable and prompt, making travel to and from the airport seamless, though some initial confusion regarding airport pickup points was occasionally reported. The hotel offers ample free parking, including long-term options for travelers, providing peace of mind. While the hotel is situated on the outskirts of Spokane in a generally quiet and safe area, guests should be aware that dining options nearby are limited, often requiring a short drive to reach restaurants or shopping complexes.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, frequently described as friendly, inviting, welcoming, and exceptionally helpful. Guests appreciate the quick check-in and check-out processes and the overall efficiency of the service. The shuttle drivers are often commended for their politeness and punctuality. Housekeeping is generally attentive, ensuring rooms are clean and well-maintained. While the vast majority of interactions are positive, a few isolated reviews mentioned instances of rude staff or a perceived lack of resolution for specific issues. However, these appear to be rare exceptions to the otherwise high standard of customer service.

Additional Information
Guests should be aware that the hotel has undergone recent renovations, which have generally been well-received, contributing to a modern and fresh ambiance. The hotel offers a pet-friendly policy, though some guests noted challenges in finding suitable outdoor areas for pets nearby. For those utilizing the airport shuttle, it's worth noting that the hotel also provides shuttle services to certain local attractions and restaurants, such as the Rusty Moose or Northern Quest Casino. Some guests mentioned a 12 PM checkout time, which is appreciated for a more relaxed departure. While not a widespread issue, a few guests reported discrepancies or unexpected charges on their billing, advising careful review of invoices.