Hampton Inn & Suites Adairsville-Calhoun Area

The hotel is a notable choice for families seeking spacious queen suites that comfortably accommodate larger groups, often negating the need for multiple rooms, and is highly regarded as a pet-friendly option, making it convenient for travelers with pets on road trips. Its signature feature is its strategic location right off the highway, providing easy access for road trippers and those needing a quick stop. While many guests consistently praise the general cleanliness and the friendly demeanor of the staff, feedback regarding the comfort of the beds and the quality of the complimentary breakfast is quite mixed. To enhance your stay, it is advisable to confirm specific room amenities and readiness upon arrival, particularly if traveling with pets or requiring certain features, and be prepared for potential minor maintenance issues that some guests have encountered.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience, though experiences can vary. The fitness center is frequently praised as being well-equipped, clean, and one of the best seen in similar properties, providing a good space for exercise. An indoor pool is available, which some guests enjoy, but it is often reported as being too cold or, at times, closed for maintenance or repainting. While a guest laundry facility is provided, some guests have found it to be non-functional. The elevators are a recurring point of concern, with reports of them being noisy, one often out of service, or appearing to be past inspection dates. Wi-Fi connectivity is generally reliable, and ice machines are present, though some have been noted as noisy or broken. Many guests have commented on the hotel appearing outdated or in need of renovation, and the parking lot lighting has been a concern for some during nighttime hours.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably varied. Many guests found their rooms to be clean and appreciated the comfortable beds, often highlighting the spaciousness of the suites. However, a significant number of reviews detail issues with cleanliness, including hair in beds and showers, dusty surfaces, trash left from previous guests, and even mold in bathrooms or on ceilings. Some guests reported uncomfortable beds that were lumpy, squeaky, or worn out, leading to poor sleep. Noise is a common complaint, stemming from noisy AC units, running toilets, and sound transfer from adjacent rooms or hallways. In-room amenities sometimes fall short, with reports of non-working TVs with clunky interfaces, empty soap dispensers, burned-out lights, and a general lack of small trash cans. Additionally, some guests experienced issues with slippery showers or inconsistent hot water temperature, ranging from too cold to scalding.

Dining & Food Quality
The hotel provides a complimentary breakfast, which receives mixed reviews from guests. Many appreciate the convenience and describe the breakfast as good, with a decent variety of options including waffles, eggs, and fruit. The staff member overseeing the breakfast area is frequently commended for being friendly, attentive, and working hard to keep items stocked. However, a considerable number of guests expressed disappointment with the food quality and availability. Common complaints include hot items being served cold or only lukewarm, limited options such as only toast due to broken ovens or waffle makers, and frequent shortages of essential items like juice, coffee, or syrup. Some guests noted the breakfast area itself was not always clean, and the overall experience for some was described as subpar or below expectations for the brand.

Location & Accessibility
The hotel's location is consistently praised for its convenience and accessibility, particularly for travelers on the interstate. Situated just a minute off I-75, it offers very easy access for those on a road trip or needing a quick stopover. Guests appreciate its proximity to various amenities, including nearby restaurants like Cracker Barrel, gas stations, and a large Buc-ee's, making it convenient for meals and supplies. The area is generally described as quiet, contributing to a peaceful stay. While the hotel offers parking, some guests have noted concerns regarding the lighting in the side parking lots at night, suggesting it could be improved for better visibility and comfort. Overall, the strategic placement makes it a practical choice for many.

Staff & Service
The staff and service at the hotel elicit a wide range of feedback. Most guests consistently praise the front desk staff for being exceptionally friendly, helpful, attentive, and efficient, often highlighting their welcoming demeanor upon arrival and quick check-in processes. Many positive comments specifically mention staff members going above and beyond to accommodate requests and resolve issues. However, some guests experienced significant challenges, including unhelpful or rude staff, particularly when dealing with complex issues or complaints. There were reports of staff absence at the front desk, incorrect reservations, double billing, and a perceived lack of follow-up on reported problems. While housekeeping staff are sometimes noted for their attentiveness regarding towel needs, overall consistency in service appears to be an area of mixed guest experience.

Additional Information
The hotel maintains a pet-friendly policy, which is a significant draw for many guests traveling with animals, though some have noted difficulties finding suitable outdoor areas for pets or unexpected pet fees. A recurring and notable issue mentioned by guests is the presence of bugs, including ladybugs, stink bugs, roaches, and ants, with some reviews indicating the hotel attributes this to a state law preventing certain pest control measures and does not offer refunds for this issue. Guests frequently report problems with the digital key system not working reliably. Furthermore, various maintenance issues are commonly cited, such as non-functional guest laundry facilities, broken bathroom door handles, slippery shower floors, and consistently overflowing trash cans in common areas. Some guests also expressed disappointment with the perceived lack of Hilton Honors rewards program benefits or difficulty in applying discounts.