Hampton Inn & Suites Cincinnati-Union Centre

This hotel offers a welcoming experience, particularly noted for its pet-friendly policy and convenient location near major interstates and various dining options. Its signature feature is the combination of reliable amenities and a generally attentive staff, making it a suitable choice for a diverse range of travelers. Families appreciate the complimentary breakfast and the indoor pool, while road trippers find the easy highway access and quick check-in process highly beneficial. Business travelers often choose this hotel for its consistent quality and quiet atmosphere, ensuring a productive stay. For pet owners, the hotel goes the extra mile, providing amenities that make traveling with animals stress-free. To enhance your visit, consider inquiring about the pool temperature if swimming is a priority, and for a quieter experience, request a room away from the highway.

Facilities & Amenities
The hotel features an indoor pool which is a significant draw for many guests, particularly families. However, a recurring concern is the pool temperature, with numerous reports of the water being too cold for comfortable use, leading some guests to seek swimming options at nearby hotels. The fitness center is available, though some guests have experienced issues with the Peloton bike requiring a corporate code, indicating a need for better staff training on its operation. Guests generally find the Wi-Fi to be reliable, allowing for connectivity during their stay. While the hotel's decor is described by some as a bit older or worn out, most agree that the property is generally well-maintained, with functional amenities like elevators and accessible common areas.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness in its rooms, with many guests praising the tidy and well-kept accommodations. However, some isolated instances of minor cleanliness issues have been reported, such as uncleaned bathroom areas or overlooked trash. Room comfort receives mixed feedback; while many guests find the beds comfortable and conducive to a good night's sleep, others describe them as uncomfortable, squeaky, or prone to dipping in the middle. Noise levels are a notable concern for some, particularly due to highway noise and occasional hallway noise, though other guests appreciate a quiet atmosphere. Bathrooms are sometimes described as dated, with issues like slow drainage, lack of ventilation, or missing body wash. Some rooms are noted for being spacious, while others are perceived as cramped or poorly laid out.

Dining & Food Quality
The hotel offers a complimentary breakfast that generally receives positive feedback for its convenience and variety. Most guests appreciate the range of options available, including hot options like eggs and sausage, which are often changed daily to provide some variation. The breakfast variety is a highlight for many, with choices such as waffles, yogurt, and pastries. While the food quality is typically described as good for a free hotel breakfast, some guests have found the selection to be somewhat limited or repetitive, particularly the coffee. The coffee station is a popular amenity, providing access to beverages throughout the day. Despite minor criticisms, the breakfast is widely considered a valuable inclusion that enhances the overall guest experience.

Location & Accessibility
The hotel boasts a highly convenient location, situated right off the highway, which makes it easily accessible for travelers. This central location provides quick access to a multitude of restaurants and shopping options, many within a five-minute drive or even walking distance. Guests appreciate its proximity to popular attractions such as Kings Island, IKEA, and Top Golf, making it an ideal base for leisure activities. While the location offers excellent connectivity, some guests note significant road noise due to its proximity to the interstate. Parking is available and generally considered convenient, adding to the ease of access for those traveling by car.

Staff & Service
The hotel staff consistently receives high praise for their friendly staff and helpful staff. Guests frequently highlight the positive interactions with front desk personnel, who are often described as welcoming, polite, and efficient. The quick check-in process is a recurring positive point, contributing to a smooth start to the stay. Many reviews commend the staff's attentive service and willingness to accommodate requests, such as room changes or providing extra amenities. Housekeeping is generally seen as reliable, ensuring rooms are clean and well-maintained, though some guests noted a lack of daily service. The staff's overall commitment to guest satisfaction significantly enhances the hotel experience, making visitors feel valued and well-cared for.

Additional Information
The hotel is notably pet-friendly, a significant advantage for guests traveling with animals, with some even receiving a goodie bag for their pets upon check-in. Guests should be aware of an incidental fee or deposit typically held at check-in, which is standard practice. A unique and appreciated touch, especially for families, is the provision of rubber ducks in the rooms, adding a playful element to the stay. While some guests mention rewards program benefits like water bottles, others note a lack of additional perks. It's important to note that the hotel may not offer daily housekeeping services, which some guests found surprising. The lobby often features family games, creating a welcoming and interactive atmosphere for all visitors.