Hampton Inn & Suites Downtown St. Paul

This hotel is highly regarded for its unbeatable location directly across from the Xcel Energy Center, making it the ideal choice for guests attending concerts or sporting events. Its proximity to downtown St. Paul also appeals to sightseers and business travelers seeking convenience and accessibility to various attractions and corporate venues. Guests consistently highlight the hotel's cleanliness, the friendly staff, and the satisfying breakfast as key elements of a positive stay. For families, the hotel's secure environment and comfortable rooms provide a worry-free base for exploring the city. To enhance your experience, consider exploring alternative parking options nearby to mitigate costs, and if sensitive to noise, requesting a room away from the main street or higher floors is advisable for a quieter stay.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the indoor pool, though some have noted the water can be cool and the surrounding floor slippery, advising caution. A fitness center is available for those wishing to maintain their workout routine, described as adequate for general use. The spacious lobby and common areas are well-decorated and inviting, providing comfortable spaces for relaxation or informal gatherings. Guests also value the availability of free Wi-Fi throughout the property, ensuring connectivity. Additionally, the presence of ice machines and a 24/7 coffee and tea station in the lobby are frequently mentioned as convenient perks, adding to the overall positive experience.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms, often describing them as spotless, fresh-scented, and well-maintained. The beds are generally found to be comfortable, contributing to a restful night's sleep, though a few guests have found the mattresses or pillows to be less than ideal. Rooms are typically spacious, with some offering separate sitting areas and multiple televisions. While refrigerators and coffee makers are standard amenities, many guests express a desire for an in-room microwave, which is typically only available in suites. Noise levels are generally low, with rooms often described as quiet, especially those not facing the main street. However, some guests have reported occasional disturbances from loud air conditioning units, street noise, or noise from adjacent or overhead rooms.

Dining & Food Quality
The hotel's complimentary breakfast receives widespread positive feedback, often described as bountiful and better than typical hotel offerings. Guests appreciate the variety of options available, which frequently include hot items like eggs, sausage, and waffles, alongside fresh fruit, yogurt, and cereals. The breakfast area is noted for being spacious, clean, and well-stocked, with staff diligently ensuring items are replenished. While most reviews commend the quality, some guests find the breakfast to be "just okay" or standard for the brand. The availability of coffee and tea in the lobby throughout the day is a much-appreciated amenity, allowing guests to enjoy beverages outside of breakfast hours.

Location & Accessibility
The hotel boasts an excellent location, particularly for those attending events at the Xcel Energy Center, which is conveniently situated directly across the street and easily accessible within a two-minute walk. This central position also places guests within easy walking distance of numerous restaurants, bars, and other downtown attractions, including the Science Museum, Ordway Center, and the River Center Convention Center. Public transportation, such as the light rail station, is also within reach, providing convenient access to the airport and other parts of the city. While the location is highly praised for its walkability and proximity to entertainment, the primary point of contention is parking, as the hotel offers only valet parking at an additional cost, which many guests find expensive and occasionally slow. Some guests recommend exploring alternative, more affordable parking ramps nearby.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by the front desk team, who are noted for their warm greetings, efficient check-in process, and willingness to assist with requests and provide local recommendations. The valet service is also widely commended for its efficiency and the courteous demeanor of the attendants, despite occasional wait times during peak hours. Housekeeping staff are recognized for their thoroughness and responsiveness to guest needs. Overall, the staff's commitment to providing a positive and welcoming experience is a recurring theme, contributing significantly to guest satisfaction and a desire to return.

Additional Information
The hotel prioritizes guest security, with a system requiring room key card access for both entry into the building after hours and for operating the elevators to access guest floors, which makes guests feel safe. While the hotel is pet-friendly, guests should be aware of an associated fee and the limited availability of suitable outdoor areas for pets nearby. A common point of feedback is the absence of a hot tub, which some guests would appreciate as an additional amenity. Furthermore, while rooms are equipped with smart televisions, guests note that they are not connected for streaming personal content, requiring guests to bring their own devices if they wish to stream.