Hotel Hampton Inn & Suites Grove City (Grove City, USA)

The front desk staff frequently receive rave reviews for their personable and professional customer service, with guests often commenting on their genuine smiles. Guests are often pleased to receive a phone call shortly after they check in to make sure everything in the room is satisfactory. The coffee, cookies, and water in the lobby are also well appreciated.

Most guests find the rooms to be spotlessly clean, quiet, and spacious, with modern furnishings and bathrooms. Tired travelers generally appreciate the convenience of the microwave and fridge, and many rate the beds as exceptionally comfortable as well. Most also enjoy the hot breakfast buffet in the recently renovated dining area.

Many guests choose this hotel for its location opposite the sprawling Grove City Premium Outlets, which also features several restaurants. The Wendell August Forge is a top destination for guests interested in sterling silver heirlooms, and there are also antique shops to be found in and around the area's Amish community, Lawrence County.

A few guests who booked the whirlpool suites did not find the jets as powerful as the sound of the tub itself, and also noted they could hear the tubs humming in neighboring rooms. Some also found the heating or cooling system a bit noisy.

A few guests were troubled by a musty or cigarette odor in the rooms, though the hotel is now entirely smoke-free.

Though reviews of the staff are largely positive, a few guests found they were ineffective in dealing with noise complaints due to inconsiderate guests.