Hampton Inn & Suites New Iberia Avery Island

This hotel is often highlighted for its spacious rooms and exceptional staff, making it a preferred choice for many travelers. Guests consistently commend the team for their friendly and accommodating service, contributing significantly to a positive stay. The hotel's complimentary breakfast, featuring a variety of hot and cold options, is also a frequently praised amenity. While many guests find the rooms comfortable and clean, some have noted inconsistencies in cleanliness and persistent issues with water temperature and pressure. The property's convenient location, set back from the main road, offers a quieter environment, appealing to business travelers seeking a productive stay and families looking for comfortable accommodations. Couples and sightseers also find it suitable due to its proximity to local attractions. To ensure a smooth experience, it is advisable to verify room amenities and water functionality upon check-in, and to communicate any concerns promptly with the front desk.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences are mixed. The elevators are a recurring concern, frequently described as slow, noisy, or even broken, causing inconvenience and safety worries for some guests. While there is a pool, several reviews mention it being dirty or having non-functional pumps, impacting guest enjoyment. On a more positive note, the fitness center is generally well-regarded, providing a versatile space for workouts. Guests appreciate the ample parking available directly in front of the building, offering easy access. The hotel also features conference and banquet rooms that are suitable for events, though some reports indicate issues with the air conditioning in these areas. Additionally, a snack bar is available, but some guests have experienced difficulties with cash payments. The laundry facilities are present, but a few guests found them to be less than perfectly clean.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. Many describe the rooms as spacious, comfortable, and clean, with some noting recent updates. However, a significant number of reviews highlight issues such as dirty bathrooms, stained tubs, hair in the shower, and general dust accumulation, with some even reporting unpleasant odors like urine or mold. Bed comfort generally receives positive remarks, with guests praising the comfortable beds for a good night's sleep, though some found them to be a bit firm, and pillows were occasionally described as lacking cushion. Noise levels are inconsistent; while some rooms are quiet, others experience disturbances from loud music from events, street noise, or internal hotel sounds. A major and frequent complaint across reviews is the lack of hot water and low water pressure in showers, often resulting in lukewarm or cold showers. In-room amenities like microwaves and refrigerators are appreciated, but some guests encountered issues with TV remotes or a strobe light on the smoke detector causing sleep disruption.

Dining & Food Quality
The hotel's complimentary breakfast is a notable feature, generally receiving positive feedback for its variety and quality. Guests often praise the availability of hot breakfast items such as eggs, sausage, and bacon, alongside options like fruits, yogurts, bagels, and muffins. The presence of a waffle maker is a popular amenity, though some guests have reported instances where the batter ran out. While the food is often described as good and better than typical hotel offerings, there are recurring comments about items running out quickly, including coffee, milk, and various pastries, especially during peak times. Some guests also noted the use of plastic cutlery and plates. Beyond breakfast, the hotel occasionally offers dinner and wine on select evenings, which is a welcome addition for guests. Overall, the breakfast is a strong point, providing a convenient and satisfying start to the day, despite occasional stock issues.

Location & Accessibility
The hotel's location is generally considered advantageous, offering easy access to highways and the surrounding city. Situated slightly set back from the main road, it provides a quieter atmosphere compared to other hotels in the area. Guests appreciate its proximity to local attractions such as Avery Island and the Tabasco factory, making it a convenient base for exploring. Ample parking is available directly in front of the hotel, which is a significant convenience for guests traveling by car. While the immediate vicinity may not offer extensive walkability beyond the hotel premises, there is at least one restaurant within walking distance. Some guests have noted that the view from their rooms might be limited, occasionally facing a solid brick wall. Despite this, the overall accessibility and quiet setting are frequently highlighted as positive aspects of the hotel's location.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive reviews, standing out as a major highlight of the guest experience. Guests frequently commend their friendliness, helpfulness, and attentiveness, describing them as accommodating and eager to assist with any needs. The check-in process is often noted as quick and seamless, contributing to a smooth arrival. Many guests have shared instances where staff went above and beyond, such as assisting with room changes, resolving booking discrepancies, or providing local recommendations. While the overall service is highly praised, there are mixed comments regarding housekeeping, with some guests reporting that rooms were not cleaned thoroughly or that towel requests were not always fulfilled. Despite occasional challenges with maintenance response times for issues like water temperature, the staff's dedication to providing excellent service is a recurring theme, making guests feel valued and welcome.

Additional Information
This hotel has a pet-friendly policy, which is appreciated by guests traveling with animals, though some found it challenging to locate suitable outdoor areas for pets. A notable concern for some guests has been the unexpected imposition of damage fees upon checkout, which they felt were unjustified. The property's overall condition is described inconsistently, with some reviews mentioning it as dated or showing wear, while others indicate recent updates. A specific issue reported by several guests is the presence of a strobe light on the smoke detector in rooms, which can be disruptive to sleep. Furthermore, the hotel occasionally hosts events with loud music in the lobby area, which has disturbed guests trying to rest. There have also been instances of booking discrepancies, particularly with third-party reservations, leading to guests not receiving their desired room type upon arrival.