Positive Reviews
positive:
Clean and modern rooms
Despite some minor issues, the feedback about the rooms at this Portsmouth hotel is generally excellent. Previous guests have consistently described the accommodation as clean, comfortable, and spacious. Guests also appreciate the selection of included amenities.
positive:
Convenient central location
Guests have found the location of this hotel appealing. As its name suggests, you’ll be right in the heart of the downtown area with an abundance of shopping, dining, and sightseeing opportunities nearby. Guests also note the proximity of the waterfront and the I-95.
positive:
Staff is friendly and welcoming
Reviews indicate that you can expect a warm welcome here. Guests find the staff is friendly and attentive, often piling particular praise on the front desk staff who is described as efficient and organized. Service runs smoothly here, so it seems unlikely that you would encounter any issues in this area.
Negative Reviews
negative:
Extra parking costs
Guests haven’t been thrilled with the extra fees for parking, especially because valet parking is mandatory and there are few alternatives in this busy location. On the plus side, the service is typically found to be efficient.
negative:
Small pool and no hot tub
Previous guests have described the pool here as fairly small so it would seem that this facility may become crowded at times. Also, guests frequently mention that they missed having a hot tub on-site.
negative:
Some reports of noise
The downtown location has proved popular with guests but it does mean that the neighborhood in which the hotel is located is on the noisy side. Guests also occasionally mention that they found the walls between rooms so thin that they could hear their neighbors.