Hampton Inn & Suites Sharon

This hotel is widely recognized for its exceptionally friendly and helpful staff, a signature feature that consistently enhances guest experiences. Its pet-friendly policy makes it a popular choice for travelers with animals, while its convenient highway access appeals to road trippers and those seeking a quick stop. The hotel's complimentary breakfast and evening receptions are also frequently highlighted as significant perks. While the property offers a comfortable stay for families and business travelers due to its amenities and service, some guests note that the room interiors can be dated. To ensure a smooth visit, guests are advised to confirm their specific room type and amenities upon booking, especially if traveling with pets, and to promptly report any room condition issues.

Facilities & Amenities
The hotel features a pool that is a popular amenity, particularly for families, though some guests have reported it being closed for maintenance or having cold water. A fitness center is available, but some visitors have noted issues with broken equipment. The lobby and other public areas are generally described as modern, fresh, and well-maintained, creating a welcoming atmosphere. While the hotel provides essential facilities, guests should be aware that certain amenities like the pool or gym equipment might occasionally be unavailable or in need of repair. Overall, the common areas contribute positively to the guest experience, offering comfortable spaces for relaxation and interaction.

Cleanliness & Room Comfort
Feedback on room cleanliness is mixed; while many guests find their rooms clean and comfortable, a significant number have reported issues such as dirty floors, mold, hair, and even bed bugs, indicating inconsistency. The beds receive varied reviews, with some guests finding them very comfortable, while others describe them as hard or worn, impacting sleep quality. A recurring concern is the dated and worn condition of room furnishings, including peeling wallpaper, scuffed furniture, and dirty carpets. Guests have also noted issues with bathroom cleanliness, including mold, rust, and lack of proper ventilation, with some reporting no bathroom fan. Noise levels are generally acceptable, though some guests have experienced disturbances from road traffic, barking dogs, or other guests. Water pressure in showers is typically good, but some rooms have experienced issues. The thermostat can also be difficult to operate, leading to inconsistent room temperatures.

Dining & Food Quality
The breakfast consistently receives high praise from most guests, described as fantastic, excellent, and very good, with a good variety of options that are promptly restocked. However, some guests found the breakfast to be average, with specific comments about processed eggs or a lack of juice offerings. A standout feature is the complimentary evening reception, often referred to as a happy hour or dinner, which includes free food and drinks like beer and wine. This amenity is highly appreciated and adds significant value to the stay, fostering a welcoming atmosphere. While the coffee is generally available, some guests have noted instances of it being cold or running out, particularly during busy periods.

Location & Accessibility
The hotel boasts a highly convenient location with easy access directly off the highway, making it an ideal stop for travelers. Situated on a hillside, it offers a quiet and somewhat secluded environment, providing a peaceful retreat away from the immediate road noise. Guests appreciate the easy parking available on-site, though some have noted that certain areas of the parking lot can be oily or slippery. The elevated position also provides nice views of the surrounding hills, and there is a mowed path in a nearby meadow for guests to enjoy. Despite its proximity to the highway, the hotel manages to maintain a serene ambiance, contributing to a relaxing stay for many.

Staff & Service
The staff at this hotel consistently receives overwhelming praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go above and beyond, treating visitors like family and providing exceptional customer service. The check-in and check-out process generally receives positive feedback for being fast and easy, though some guests have experienced delays or issues, including instances of double charging or a lack of staff presence at the front desk. Housekeeping services are noted for being thorough and ensuring rooms are well-stocked, though a few guests reported issues with rooms not being cleaned or specific requests not being met. Overall, the dedication of the staff is a recurring theme, significantly contributing to a positive guest experience.

Additional Information
The hotel is notably pet-friendly, allowing guests to bring their animals, which is a significant draw for many. However, guests should be aware of the associated pet fees, which some have found to be higher than expected. The property's overall age and condition are a mixed bag; while the public areas often appear fresh and updated, many guest rooms are described as dated and in need of refurbishment. There have been instances of issues with hotel policies, such as unexpected "no show" charges or difficulties with cancellations, which required direct intervention to resolve. The hotel also offers unique amenities like a walking path on its grounds, providing a pleasant outdoor space for guests and their pets.