Hampton Inn & Suites Southport

The hotel is widely regarded as a top-tier property within its brand, consistently praised for its exceptional cleanliness and the remarkably friendly, attentive staff who often go above and beyond for guests. Its signature feature is its convenient central location, perfectly situated between Southport and Oak Island, making it an ideal base for exploring the area. Guests frequently highlight the spacious rooms and generally comfortable beds, contributing to a restful stay. The excellent breakfast is another recurring highlight, offering a wide variety of options. This hotel is particularly well-suited for families seeking comfortable accommodations and convenient amenities, couples looking for a quiet and clean getaway, and pet owners who appreciate its accommodating policy and dedicated dog walk areas. Sightseers and business travelers also find it a great fit due to its accessibility to local attractions and quiet environment. To enhance your visit, consider checking the pool's status if it's a key amenity for your stay, and be aware of the pet fee if traveling with animals.

Facilities & Amenities
Guests generally find the hotel's facilities to be well-maintained and convenient. The fitness center is noted as well-equipped and a great amenity for those wishing to stay active. While the pool is available, feedback is mixed; some guests enjoyed it, noting its cleanliness and warmth, while others reported it being closed, green, or small, and some were disappointed by its location in the parking lot. The hotel provides free Wi-Fi, ensuring guests can stay connected. Additional conveniences include readily available ice machines on each floor and laundry facilities, which are particularly helpful for longer stays or families. The lobby area offers a welcoming coffee/tea bar with a good selection, and complimentary cookies are often a pleasant surprise for arriving guests, adding to the overall positive experience.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its immaculate cleanliness throughout the property, from the lobby to the guest rooms. Many guests describe their rooms as spotless, well-maintained, and very serene. The spacious rooms are a significant highlight, often noted as surprisingly large and comfortable, providing ample space for relaxation. While most guests find the beds comfortable, a few have reported them as being too hard, leading to discomfort for those with back issues. Noise levels are generally low, with rooms described as quiet and providing a peaceful environment, though some guests occasionally hear neighbors or barking dogs in the hallway, but not typically within the room itself. In-room amenities like refrigerators and microwaves are appreciated, and the quality bath products and good water pressure in the showers are frequently mentioned, though a few noted a slippery tub or weak water pressure.

Dining & Food Quality
The complimentary excellent breakfast is a standout feature, frequently described as delicious and offering a great variety of both hot and cold options. Guests appreciate the constant restocking of items and the attentive staff in the breakfast area. Popular choices include waffles with various flavors, omelets, and bacon. The coffee is also consistently praised for its quality. While the breakfast generally receives high marks, some guests wished for more healthier options, such as egg whites or non-pork meat choices. A few isolated comments mentioned salty food or waffles being overdone, but these appear to be minor exceptions to an overwhelmingly positive dining experience that many consider superior to other hotels in the area.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it an ideal base for exploring the area. It is perfectly situated between Oak Island and Southport, allowing for easy and short drives to both beaches and downtown areas. Guests appreciate its proximity to various nearby shopping centers, including a grocery store, and numerous restaurants, providing ample dining and retail options within a few minutes' drive. Easy parking is consistently available and well-regarded, with plenty of space even for larger vehicles or motorcycle trailers. While the location is excellent for accessibility, some guests noted challenges with road construction or difficult highway access during peak traffic times, and a lack of street lighting in the surrounding area, though these issues are external to the hotel itself.

Staff & Service
The hotel's friendly staff consistently receives glowing reviews, with guests frequently highlighting their professional service, attentiveness, and willingness to go above and beyond. Many describe the staff as personable, helpful, and accommodating, making guests feel like family. The quick check-in and check-out processes are generally smooth, though a few guests experienced issues with digital keys or reservations not being honored initially, and some found certain front desk agents less welcoming. Staff members are praised for their support during unexpected travel disruptions, their efforts to find lost items, and their overall commitment to ensuring a pleasant stay. Housekeeping staff are also noted for their attentiveness, though some isolated incidents of rooms not being fully cleaned upon arrival were reported, which were typically addressed by the hotel.

Additional Information
The hotel is a relatively new property, built in 2019, contributing to its modern feel and excellent condition. It maintains a pet-friendly policy, which is a significant draw for guests traveling with animals, though some found the associated pet fee to be high. Guests often appreciate the thoughtful touches, such as complimentary water bottles upon arrival and cookies offered in the evening. For Hilton Honors members, the rewards program benefits are generally well-received, though some experienced issues with digital key functionality. The hotel also makes an effort to create a welcoming atmosphere with seasonal Christmas decorations throughout the lobby and floors, including a dedicated kids' section with holiday activities. Some unique observations included the presence of baby alligators and turtles in a nearby retention pond, adding a touch of local wildlife interest.