Hampton Inn & Suites Tulsa North/Owasso

The hotel offers a convenient and comfortable stay, particularly noted for its central location within a bustling retail area, providing easy access to numerous restaurants and shopping options. Its indoor pool is a significant draw, especially for families and leisure travelers seeking recreation and relaxation. Many guests consistently praise the hotel's overall cleanliness, the comfort of its accommodations, and the attentive service provided by the staff, contributing to a pleasant experience. The property is well-suited for sightseers due to its accessibility to local attractions and for business travelers who appreciate the surrounding amenities and ease of access. To enhance your stay, it is recommended to confirm specific room configurations, such as adjoining rooms, directly with the hotel and to promptly report any maintenance issues to the front desk for a swift resolution.

Facilities & Amenities
The hotel features a popular indoor pool that is consistently described as clean and well-maintained, often highlighted as a favorite amenity for guests, especially those traveling with children. While many appreciate the presence of a game area with a billiard table for entertainment, several guests express disappointment that an advertised hot tub is not actually available on the property. The fitness center is generally well-regarded, providing options for guests to stay active. However, some guests report issues with the business center, noting that it may not always be fully functional for tasks like printing documents. Additionally, while free Wi-Fi is available, some experience connectivity problems, and the elevators are occasionally described as noisy or feeling less secure.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed, though many describe the rooms as generally clean and spacious. The beds receive varied reviews, with many finding them comfortable and conducive to a good night's sleep, while others report them as too firm or springy, leading to discomfort. Some guests note that rooms appear outdated and mention issues such as stains on carpets, walls, or bed skirts, and occasional unpleasant odors in rooms or hallways. Noise can be a concern, with reports of hall noise and thin doors that do not close fully, allowing light and sound to enter. In-room amenities like the TV and HVAC systems sometimes experience functionality issues, and the placement of the coffee maker in the bathroom is frequently mentioned as unusual.

Dining & Food Quality
The hotel's complimentary breakfast generally receives positive feedback, with many guests appreciating its variety and the fact that it is typically hot and well-stocked. Common offerings include waffles, eggs, and sausage, alongside fresh fruit and pastries. The coffee is also frequently praised for its quality. However, some guests have noted inconsistencies, such as waffle batter being too watery or hot food being only lukewarm. There are occasional comments about the eggs being bland or a lack of certain condiments like ketchup. While the breakfast staff is often commended for their efficiency in keeping items replenished, some guests desire more diverse options, particularly for those with dietary restrictions, such as more gluten-free options or a wider selection of cereals and yogurts.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests in a safe retail area with abundant amenities. Guests frequently highlight the convenience of being within walking distance of numerous restaurants and shopping establishments, including popular stores like TJ Maxx. The property offers free parking, which is a highly valued amenity for travelers, ensuring ease of arrival and departure. While not directly in the city center, the hotel provides easy access to the highway, making travel to downtown areas and attractions, such as the BOK arena, straightforward, typically a reasonable drive. Its proximity to various dining and retail options makes it a practical choice for both short and extended stays, allowing guests to easily access necessities and entertainment without extensive travel.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests commend the quick check-in process and the staff's willingness to accommodate requests, such as late check-ins or assistance with luggage. The housekeeping team is often noted for their thoroughness and responsiveness. Staff members working in the breakfast area are frequently highlighted for their efficiency in keeping food replenished and their pleasant demeanor. However, some guests report negative interactions, particularly with certain night or early morning front desk personnel, describing them as less welcoming or even rude. There are also instances where staff responses to maintenance issues or compensation requests were perceived as inadequate.

Additional Information
Guests frequently note that the hotel appears to be an older property that could benefit from a remodel or upgrade, with comments about outdated decor, worn furnishings, and general wear and tear. While the hotel maintains a pet-friendly policy, some guests have reported disputes regarding associated fees or specific rules concerning pet accommodation. The availability of adjoining rooms is a common request, though guests often find that these cannot be guaranteed or are not available upon arrival, leading to inconvenience for families or groups. Some guests have also raised concerns about fire safety, citing instances like covered smoke detectors. Additionally, there have been mentions of issues with the functionality of laundry facilities, such as inoperable washers, impacting guest convenience.