Harbour Square Suites

This hotel is highly regarded for its excellent central location on the island, placing guests within easy reach of downtown shops, restaurants, and the ferry dock. Its signature feature is the combination of this prime accessibility with exceptionally proactive and accommodating staff communication, ensuring a smooth and welcoming experience from arrival. The spacious rooms and newly remodeled showers are also frequently highlighted as standout features. The property is an ideal fit for groups and parties due to its ability to accommodate larger numbers, while couples and sightseers will appreciate the convenience for exploring the island. For an enhanced stay, guests are advised to consider renting a golf cart, even if initially thinking it unnecessary, and to be aware that visiting earlier in the season might offer more open establishments.

Facilities & Amenities
The hotel offers convenient on-site golf cart rental, which many guests found to be more affordable than other options on the island, proving essential for navigating the area. Rooms are equipped with practical amenities such as a small fridge and microwave, adding to guest convenience. While a few guests noted a general lack of extensive amenities, the property does feature a beautiful deck overlooking Main Street, providing a pleasant space for relaxation. Free Wi-Fi is available, allowing guests to stay connected. There is also a bar on the premises, which some guests enjoyed for its margaritas, though a few found the bar staff to be less attentive.

Cleanliness & Room Comfort
Most guests consistently praise the cleanliness of the rooms, describing them as very clean, extremely clean, and spotless. However, a notable number of guests reported significant issues with spiders, with some rooms described as infested, which was a major concern for them. The rooms are generally described as spacious and huge, with some guests even receiving free upgrades to larger suites. While many found the beds comfortable, some noted that the queen spring mattresses were of lower quality, preferring the foam twin beds. The pillows were mentioned to have a plastic inner liner that could retain heat. Bathroom experiences were mixed; some highlighted a newly remodeled shower that was large and well-supplied, while others found the shower tiny and the toilet area cramped, with a lack of counter space and no shelf in the shower. Noise levels were generally quiet, especially during off-season or mid-week stays, though one guest experienced outdoor speakers playing at 5 AM.

Location & Accessibility
The hotel's central location is consistently lauded as a major advantage, being described as excellent, great, and right in the middle of town. Guests appreciate its walking distance to stores and restaurants, making it convenient for exploring the area on foot. Furthermore, the property is exceptionally close to the Jet Express dock, often just a two-minute walk, which is highly convenient for ferry arrivals and departures. The ease of access to all key attractions and amenities on the island from this central point significantly enhances the guest experience. While guests often utilize golf carts for island travel, the hotel's prime spot means many essential destinations are readily accessible without needing additional transport.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently describing them as friendly, helpful, accommodating, and amazing. Many reviews highlight the proactive communication from staff, including text messages before arrival to ensure a smooth check-in. The check-in process itself is noted as easy and quick, with staff often allowing early check-in. Guests particularly appreciate the staff's willingness to go above and beyond, including offering free upgrades to larger suites. The on-site golf cart rental service provided by the staff is also a frequently praised aspect of their helpfulness. While a small number of guests had negative experiences with the bar staff, the overall sentiment regarding the hotel's team is one of exceptional service and attentiveness.

Additional Information
Guests should be aware that the hotel often charges an additional fee for more than four people in a room, which some found surprising as it was not always clearly communicated at booking. The standard check-out time is 10 AM, a detail that some guests noted was not consistently mentioned upon check-in or reservation. The hotel is known for accommodating last-minute bookings, even waiving typical two-night minimum stays for weekend reservations when availability allows. For those visiting during the off-season, it's worth noting that some island establishments may be closed. The property features a beautiful deck that offers views of the main street, providing a pleasant communal space for guests.