Hotel Helios

This hotel stands out for its truly pet-friendly policy, making it an ideal choice for pet owners who wish to travel with their beloved companions. Guests consistently highlight the exceptional staff for their warmth and attentiveness, contributing significantly to a positive stay. The hotel is also praised for its overall cleanliness and the abundant breakfast offerings. Its proximity to the sea is a major draw, appealing to families looking for convenient beach access and couples seeking a relaxing getaway. Many guests appreciate the tranquil atmosphere, making it suitable for those seeking relaxation. To enhance your experience, consider requesting a room with a balcony for added space and comfort, and be sure to take advantage of the complimentary bicycles provided for exploring the area. The extended breakfast hours are also a convenient feature, allowing for a leisurely start to the day.

Facilities & Amenities
Guests have access to a swimming pool located at an adjacent hotel within the same chain, which is generally appreciated, though some occasional concerns about its cleanliness have been noted. The hotel provides free bicycles, a popular amenity that allows guests to easily explore the surrounding area and reach nearby towns. A recurring point of feedback is the absence of a mini-fridge in the rooms, which some guests found inconvenient, especially during warmer months for keeping drinks cool. The hotel offers a convenient 24/7 water dispenser providing complimentary cold and sparkling water. While there is an elevator for accessibility, some guests found the reception setup, which is shared with an adjacent property, to be a minor inconvenience or a security concern due to the lack of a dedicated on-site presence at all times. There is also a pleasant outdoor terrace where breakfast can be enjoyed.

Cleanliness & Room Comfort
The cleanliness of the rooms is largely commended by guests, with many appreciating the diligent housekeeping service, although a few isolated comments mentioned minor issues like dust or insects. Room comfort receives mixed feedback; while some describe rooms as spacious, comfortable, and well-equipped with air conditioning and a TV, others note that the decor is dated and could benefit from modernization. Many rooms feature a balcony or terrace, which is a highly valued amenity for relaxation and enjoying the views. The bathrooms are generally clean and often include a window, though some guests found the shower design to be inconvenient, potentially causing water to spill. Bed comfort varies, with some guests reporting a restful sleep on comfortable mattresses, while others found them to be of poor quality. Noise levels are also a point of mixed opinion; some found the hotel tranquil, allowing for good rest, while others experienced disturbances due to poor soundproofing between rooms and occasional barking from other guests' pets.

Dining & Food Quality
The breakfast consistently receives high praise from guests, described as abundant and varied, offering a wide selection of both sweet and savory options. Many appreciate the inclusion of traditional pastries and the availability of made-to-order items like omelets and pancakes. A significant highlight is the extended breakfast service hours, typically from 8:00 AM to 12:00 PM, allowing for a relaxed start to the day. While the hotel does not have its own full-service restaurant on-site, guests can enjoy dinner at a neighboring hotel within the same chain, which has generally received positive feedback for its food quality and atmosphere. The convenience of having delicious meals readily available nearby is a definite advantage, complementing the excellent breakfast experience.

Location & Accessibility
The hotel boasts an excellent location, being exceptionally close to the sea and beaches, often described as just a 50-meter or five-minute walk away. This direct access to the coastline is a major advantage for guests, particularly those with pets, as a dedicated dog beach is also conveniently located nearby. The city center is also within easy reach, typically a pleasant 10 to 15-minute walk, providing access to local attractions, shops, and dining options. However, parking is a notable point of mixed feedback. While advertised as free, on-site parking is often limited and quickly occupied, sometimes by buses. This frequently necessitates guests parking in off-site locations, which can be up to a 10-minute walk away and may not be supervised, causing inconvenience for some.

Staff & Service
The staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness to guest needs. Many guests highlight the warm welcome and the competent, smiling demeanor of the team, which significantly enhances the overall experience. The housekeeping staff is particularly commended for their kindness and thoroughness in maintaining clean rooms. A standout aspect of the service is the hotel's dedication to its pet-friendly service, with staff going above and beyond to pamper animal guests, even providing welcome gifts and amenities. The option for an extended check-out until 6 PM is a highly appreciated service, allowing guests to maximize their time at the beach on departure day. While the service is generally excellent, some guests noted minor inconveniences related to the reception being shared with an adjacent hotel, occasionally leading to a perceived lack of immediate on-site assistance.

Additional Information
A defining characteristic of this hotel is its comprehensive pet policy, which is highly praised by guests. Not only are pets welcomed without an additional charge, but they also receive special treatment, including welcome gifts such as a soft pet bed, bowls, biscuits, and hygienic bags upon arrival. However, it's important to note that while pets are cherished, there are some limitations, such as restricted access to the swimming pool and certain beach areas, and they are generally not permitted in the dining areas of the adjacent hotel where dinner is served. The hotel operates as part of a larger chain, sharing its reception and some services with a neighboring property, which some guests found to be a minor inconvenience or raised concerns about the constant presence of staff. Some reviews also indicate that the hotel's overall aesthetic is somewhat dated, suggesting a need for modernization.