Hotel Hemingway Residence

This hotel is frequently praised for its spacious rooms and apartments, offering ample space for guests, often including kitchenettes and multiple bathrooms, making it a strong choice for families and groups. Its location is generally considered convenient, providing a quiet retreat while remaining accessible to the city center, appealing to both sightseers and business travelers. The staff consistently receives high marks for their friendliness and helpfulness, contributing significantly to a positive guest experience. While cleanliness and room condition receive mixed feedback, the hotel's secure underground parking is a standout feature. To make the most of your stay, consider clarifying kitchen amenity availability upon arrival and be prepared for varied experiences regarding room maintenance.

Facilities & Amenities
Many guests appreciate the inclusion of kitchenettes or full kitchen areas within the rooms, providing convenience for longer stays, though some note a lack of essential utensils, plates, or cutlery, which often need to be requested from reception. Rooms frequently feature balconies or terraces, offering city views, but sometimes come with only one chair. While Wi-Fi is generally available, its performance can be inconsistent, particularly on higher floors. The elevator is a key amenity, though several reviews mention it being out of order or slow, requiring guests to use the stairs. Fridges are commonly found in rooms, but the availability of kettles or complimentary coffee/tea sachets is inconsistent, and air conditioning systems are often reported as ineffective or set to a fixed temperature, leading to uncomfortable room temperatures.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. While some guests describe their rooms as clean and tidy, a significant number report issues such as visible mold in bathrooms, dirty surfaces, dust, and unwashed covers. The overall room condition is frequently described as tired, old, or in need of renovation and updating, with mentions of cracked tiles, holes in walls, and broken fixtures. Bed comfort also varies; some find the beds comfortable and firm, while others report uncomfortable mattresses or sofa beds. Noise levels are inconsistent, with some guests enjoying a quiet stay, while others are disturbed by street noise or sounds from adjacent rooms, especially if windows are opened due to poor air conditioning.

Dining & Food Quality
The breakfast offered is consistently described as basic, simple, or a continental fair, with a limited selection. Typical items include croissants, bread, cheese, ham, boiled eggs, and some vegetables like cucumber and tomatoes. While some guests find it sufficient to start the day, many express a desire for more variety, fresh fruit, or hot options. The coffee machine is generally appreciated. The breakfast area itself is often noted as being small and located near the reception, which can become crowded during peak times. There is also a restaurant conveniently located next to the hotel, which receives positive mentions from guests who chose to dine there.

Location & Accessibility
The hotel's central location is a major advantage, often described as being within a 15-20 minute walk to the Old Town and other city attractions. Guests appreciate its proximity to public transport options, including metro, tram, and bus lines, making it easy to explore the city and reach destinations like the airport. The street where the hotel is situated is generally considered quiet, offering a peaceful environment away from the main hustle, though some guests have expressed concerns about feeling unsafe in the immediate area at night. The availability of nearby supermarkets and other restaurants adds to the convenience. A significant highlight for many travelers is the secure and free underground parking, which is a highly valued amenity.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness and helpful attitude. Guests frequently highlight their willingness to assist with directions, arrange transportation, and accommodate requests, contributing to a welcoming atmosphere. The check-in and check-out processes are generally described as quick and efficient. However, feedback regarding housekeeping and room cleaning services is a recurring point of concern. Many guests report minimal or inconsistent cleaning, with some needing to request service multiple times or even change their own bed linens and towels. Despite these issues, the overall attentive service from the reception team is frequently commended.

Additional Information
Guests should be aware that the hotel's appearance and amenities may not fully align with online photographs, as the property is described by some as being older and potentially undergoing renovation. Recurring issues include unpleasant sewage smells or other odors in rooms and bathrooms, and occasional sightings of cockroaches. Some rooms feature a bidet, which is appreciated by guests from cultures where this is common. The hotel also has a unique touch with a dog often present in the reception area, which some guests find charming. While the hotel offers underground parking, guests should note that the elevator can be unreliable, potentially requiring stair use.