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Hotel HF Fenix Urban (Lisbon, Portugal)


Hotel HF Fenix Urban (Lisbon, Portugal)

About HF Fenix Urban

Situated near the well-known El Corte Inglés, HF Fénix Urban is an ideal place to stay for leisure and business travellers. It has a non-smoking policy. The Rossio Square is only a five-minute drive from this four-star hotel. All 148 spacious rooms have minimalistic designs, bright atmospheres, and wooden floors. In addition, each room is equipped with free Wi-Fi, a flat screen television with satellite channels, and a minibar. The front desk that is open for 24 hours a day offers tours & ticket assistance, laundry, and shuttle services. Guests can use the private parking area for an extra fee. Moreover, a business centre is found on-site. The hotel’s on-site restaurant serves breakfast, lunch, and dinner. Other dining options outside include Cinco Jotas, Barlotti Lisboa, and Sapore. From HF Fénix Urban, Gulbenkian Museum is just a five-minute drive away. The distance between the hotel and Lisbon Cathedral is 2.7 kilometres.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationExcellent  (8.5 / 10)
  • RoomsVery good  (8.1 / 10)
  • ServiceExcellent  (8.5 / 10)
  • CleanlinessExcellent  (8.9 / 10)
  • Value for moneyVery good  (8.3 / 10)

Positive Reviews


Rooms with effective soundproofing.

HF Fénix Urban is near a recreation park and numerous shops. Despite being on a busy street, the rooms are quiet during the evening. This gives you a high quality sleep. Moreover, the beds are just right—not too soft and not too hard. You are also present


Hotel is near to public transportation systems.

From the hotel, the metro station is just a few steps away. You can ride the train going to the airport. In addition, there are also numerous bus stops nearby. The buses can take you to tourist attractions in no time.


Safe neigbourhood.

The surrounding area is safe and the locals are nice. The area is well kept despite the huge number of people coming and going each day. Moreover, there are no robbers around. You can even take a stroll outside the hotel late at night without worrying.

Negative Reviews


Some toilet flushes do not work.

You should inspect the bathrooms upon arrival because there are some toilets having broken flushes. You can opt to flush the toilet manually, by pouring water on it. However, if you don’t want to do that, please contact the staff to fix it.


Unstable water supply.

There are times when the hot and cold water will stop. However, the showers emit strong currents of water and the bathrooms are spotlessly clean. If you take a shower, when the water runs out, you should contact the staff immediately.


Tea runs out sometimes during breakfast.

You have to go early for breakfast because the tea supply is not that stable. There are times when you have to finish breakfast without having tea. However, you can drink a cup of tea at other restaurants outside the hotel.

All amenities

Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Elevator
  4. Parking
  5. Hotel bar
  6. Conference rooms
  7. Non-smoking rooms
  8. Computer with internet
  9. Restaurant
  10. 24-hour reception
  11. Snack bar
  12. Laundry service
For children
  1. Childcare
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Openable windows
  2. Television
  3. Hairdryer
  4. Central heating
  5. Air conditioning
  6. Minibar
  7. Satellite TV
  8. Desk
  9. Telephone
  10. Safe
  11. Cable TV
  12. WiFi

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Avenida António Augusto de Aguiar, 14 , 1050-016 , Lisbon , Portugal
Telephone: +351(21)3515000 | Fax: +351(21)3579999 | 

Frequently Asked Questions about HF Fenix Urban

  • Is there a pool area at HF Fenix Urban?

    No, HF Fenix Urban doesn’t offer pool areas.

  • Are pets allowed at HF Fenix Urban?

    No, HF Fenix Urban doesn’t allow pets.

  • Is parking available at HF Fenix Urban?

    Yes, HF Fenix Urban provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at HF Fenix Urban?

    Check-in at HF Fenix Urban is available from: . Check-out time is by .

  • Where is HF Fenix Urban located?

    HF Fenix Urban is located in Avenida António Augusto de Aguiar, 14, 1050-016, Lisbon, Portugal.