Hilltop is a budget motel situated in Kingston. It is conveniently close to the Kingston city centre and plenty of popular tourist attractions. Queen and double rooms are available. Room amenities include free Wi-Fi, flat-screen TVs, air conditioning, minifridges, microwaves and work desks. Other property perks include 24-hour reception services, a basketball court, luggage storage and fax and photocopying facilities. Visitors can also take a stroll through the property gardens or take a nap in one of the hammock swing chairs. As an added convenience, laundry facilities and free on-site parking are also available. Barbecue facilities are available on-site for those guests who want to enjoy an outdoor picnic. There's also a snack bar and free coffee can be enjoyed in the lobby. Hilltop is near Queens University. It is also in close proximity to Cataraqui Shopping Centre, Lake Ontario Park and Thousand Island Boat Cruises.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
There were positive comments about the cost of a night's stay being good value for the price. People travelling on a budget may want to consider staying at this hotel as it has been said to be more affordable than several other options in the area.
In general, most people said they felt their rooms were clean and comfortable. A number of guests also said they thought the beds were nice. Some visitors also said they enjoyed the old-school, 1970s retro charm.
There were also positive remarks related to friendly staff members. Guests who commented on customer service said that they found employees to be friendly and helpful. There were also positive comments about check-in being relatively easy and stress free.
One of the top complaints from visitors revolved around the lack of coffee making facilities in the rooms. This was the main disappointment for guests and several people suggested having such facilities would have made their stays better.
There were also some remarks about the quality of linens in the rooms. It was said that the bathroom towels, in particular, were worn down and in need of replacement.
It was mentioned that the air conditioners in some of the rooms were a little weak. There were also some comments about doors and door locks sticking when guests tried to get into their rooms.
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