The Hilton Alexandria Mark Center is situated in Alexandria’s West End with shuttle services to the nearest metro stop. All rooms are air-conditioned and include coffee and tea-making facilities, ergonomic work stations, premium toiletries, granite counter tops and premium cable TV. The hotel boasts a pool, a gym and free shuttle service to Reagan International Airport and the metro. It also features free newspapers, an ATM, a furrier, a gift shop, laundry facilities and a business center. Guests can dine at the contemporary Finn and Porter restaurant, which features premium steak, sushi and fresh seafood. The Lobby Lounge offers exotic cocktails and tasty wines, and guests can enjoy the art of sushi-making at the inviting Sushi Bar. The Hilton Alexandria Mark Center is located four miles from the Pentagon City Mall, six miles from Arlington National Cemetery and eight miles from the National Mall and the White House.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests were pleased with the staff's willingness and desire to provide superior customer service. They found the staff's attitude to be sincerely interested in making their stay special, offering detailed advice on restaurants, shopping and sightseeing and were accommodating to special requests such as early check-ins.
Guests commented that the rooms were spacious, clean and included all the necessary amenities such as hairdryers, irons, coffee makers and wonderful toiletries.
The hotel provides a free shuttle service to Reagan International Airport and the nearest metro stop, which guests found to be quite convenient and helpful.
While some guests found the breakfast buffet to be decent, a lot of guests noted that its selection was rather limited and that items were not replaced quickly enough to accommodate the throngs of guests eager to start their day. Room-service also was not always perfect, as some guests had to wait quite a while to get their order, only to receive cold food or to find out the wrong one had been delivered.
The hotel provides self-parking and valet parking, but some guests noted that the parking lot often fills up quickly, especially when the hotel is accommodating a conference. When left with no other option than to use valet service, guests reported the staff to be a bit short and sometimes unable to produce the correct keys right away.
Some guests had trouble connecting to Wi-Fi from their rooms, and a few even commented that the signal was spotty in the public areas.
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