Hilton Da Nang

The hotel offers a distinguished stay, particularly highlighted by its exceptional Executive Lounge experience, which provides stunning river views, delightful cocktails, and a welcoming atmosphere. This makes it an ideal choice for business travelers seeking a comfortable and well-serviced base, couples looking for a romantic getaway with scenic backdrops, and families who appreciate attentive service and spacious accommodations. Guests consistently praise the hotel's impeccable cleanliness, comfortable rooms, and the attentive and friendly staff who go above and beyond to ensure a pleasant stay. Its central location near the Han River and Han Market also makes it perfect for sightseers eager to explore the city's attractions on foot. To enhance your visit, consider utilizing the Executive Lounge for its exclusive offerings and inquire about early check-in or late check-out options, which are often appreciated by guests.

Facilities & Amenities
Guests frequently commend the hotel's array of facilities, which significantly enhance their stay. The Executive Lounge is a standout feature, offering a refined space with excellent food and beverage options, including expertly crafted cocktails, making it a popular spot for relaxation and socializing. The swimming pool, though described by some as small, is consistently praised for its cleanliness and the availability of fresh towels. For those maintaining their fitness routine, the modern and well-equipped gym is a welcome amenity, often noted for its cleanliness and 24/7 access. Guests also appreciate the reliable free Wi-Fi available throughout the hotel, ensuring seamless connectivity. A thoughtful touch that contributes to guest comfort is the pillow menu, allowing for a personalized sleep experience. Upon arrival, guests are often greeted with a refreshing welcome drink, setting a positive tone for their stay.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness and the overall comfort of its rooms. Guests frequently describe the accommodations as spacious, well-maintained, and modern, contributing to a very pleasant stay. The beds are highlighted as exceptionally comfortable, often leading to a restful night's sleep, further enhanced by the availability of a pillow menu. The bathrooms are noted for being generous in size and immaculately clean, often featuring both a separate shower and a bathtub, which many guests appreciate for unwinding. While the hotel generally maintains a quiet atmosphere, some guests have occasionally noted thin walls, leading to minor noise from adjacent rooms. Many rooms offer beautiful views of the river or city, adding to the appeal. However, some guests have found the in-room televisions to be outdated, lacking smart TV features and offering limited channels.

Dining & Food Quality
The breakfast experience at the hotel is a consistent highlight for many guests, often described as excellent and one of the best available. The breakfast variety is extensive, featuring a wide selection of both local Vietnamese dishes and international options, ensuring there is something to satisfy every palate. Guests particularly enjoy the quality of the food, with specific mentions of delicious coffee and freshly prepared items. While the main breakfast area can become quite busy and crowded, the quality of the offerings remains high. The Executive Lounge also provides excellent food and beverage options, with guests noting that the evening canapés and cocktails are substantial enough to serve as a light dinner. Feedback on other dining venues is mixed; some find the Sail restaurant to be acceptable, while the rooftop restaurant has received comments about being overpriced with less impressive food quality. Room service is available but noted to conclude relatively early in the evening.

Location & Accessibility
The hotel boasts a superb central location, making it highly convenient for guests to explore the city. Situated right by the Han River, it offers picturesque views and easy access to various attractions. Guests appreciate being within walking distance of the Han Market, numerous shops, and a wide array of restaurants and cafes, including a popular coffee shop right next door. The Dragon Bridge is also easily accessible on foot, providing an iconic landmark nearby. For further exploration or airport transfers, Grab taxis are readily available and efficient, with the airport being approximately 15 minutes away. The hotel also provides convenient and secure basement parking for motorbikes. While the location is generally praised, some guests have noted ongoing construction nearby that can partially obstruct certain views.

Staff & Service
The hotel's staff and service consistently receive glowing reviews, standing out as a major highlight of the guest experience. Guests frequently describe the team as exceptionally friendly, helpful, and attentive, often going above and beyond to ensure every need is met. The check-in and check-out processes are noted for being smooth, quick, and personalized, with many guests appreciating the option for early check-in or late check-out. Housekeeping is praised for its attentiveness in maintaining clean rooms and replenishing amenities. Staff members are also highly regarded for their proactive assistance, offering local recommendations and accommodating special requests, such as preparing specific dietary meals or arranging anniversary celebrations. Their professionalism and willingness to resolve any issues promptly contribute significantly to a positive and memorable stay.

Additional Information
For guests with loyalty program benefits, the hotel frequently offers room upgrades to more spacious accommodations, often with desirable river or ocean views, enhancing the overall value of their stay. Upon arrival, guests are typically welcomed with a refreshing cool drink and sometimes thoughtful amenities like chocolates and fruits in their rooms. The hotel is noted for its pleasant, subtle fragrance throughout, contributing to a relaxing ambiance. While the water pressure in the rooms is generally good, some guests have commented on the outdated in-room televisions, which lack smart features and offer limited channel options. Guests should also be aware that room service concludes at 9:30 PM. The hotel maintains a high level of security, including secure parking and card-key access for floors, though some guests have noted that thin walls can occasionally lead to audible noise from neighboring rooms.