Hotel Hilton Garden Inn Allentown West, USA - www.trivago.com

Hotel Hilton Garden Inn Allentown West (Allentown, USA)

Hotel Hilton Garden Inn Allentown West (Allentown, USA)

About Hotel Hilton Garden Inn Allentown West

Situated in a great spot close to both the interstate and the iconic Samuel Adams Brewery, Hotel Hilton Garden Inn Allentown West is a bright and modern chain hotel offering very comfortable accommodation. The rooms are not only comfortably furnished and decorated but have all the amenities you could possibly need to have a great stay, from work desks with ergonomic chairs to high-tech features like secure wireless printing to the business center Both business and leisure guests will feel at home, with a fully equipped business center, meeting rooms, an indoor pool and hot tub all onsite. Those needing a wardrobe refresh have a guest laundry at their disposal. The Garden Grill & Bar offers a delicious cooked to order breakfast. Evening room service is available as well as drinks in the Garden Bar & Lounge. Downtown Allentown is approximately 8.5 miles from Hotel Hilton Garden Inn Allentown West. The Samuel Adams Brewery right opposite offers fun and educational tours.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

8.2
trivago Rating Index based on 760  reviews from:
  • Location
    Excellent  8.9 / 10
  • Rooms
    Very good  8.4 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews

positive:

Good customer service.

If customer service is high on your list of importance, then you will be happy to know that most people who commented on it said they felt staff members were friendly, helpful, welcoming and very accommodating during the course of their stays – sometimes going out of their way to help guests with what they needed.

positive:

Well-appointed rooms.

Is a high-quality room important to you? Most people also said they found their rooms to be clean, spacious, and well-appointed.

positive:

Nice breakfast offerings.

There were also a number of positive comments from visitors related to the paid breakfast the hotel offers. The majority of the people enjoyed it and found what was offered to be sufficient.


Negative Reviews

negative:

Problems with bookings and check-in.

It was mentioned that some guests had problems with booking and check-in. Issues cited included being charged twice on credit cards and not always receiving the room type booked online upon arrival. You may want to call the hotel to double check to ensure you are getting the room type you requested if you book your reservation online.

negative:

Wi-Fi may not fully be up to speed.

If having access to the Internet at all times is important to you or you are traveling on business, you may want to note that some guests said that the hotel's Wi-Fi services may be a bit slow and sluggish at times.

negative:

Other complaints.

There were not many other complaints though it was mentioned that some people were disappointed with the lack of a safe in the rooms.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Wellness / Spa
  1. Hot tub
Room facilities
  1. Balcony (upon inquiry)
  2. Fireplace
  3. Television
  4. Central heating
Theme / Type
  1. Convention hotel

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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