Conveniently situated off of I-40 and only ten miles from RDU International Airport, Hilton Garden Inn Durham Southpoint is adjacent to The Streets at Southpoint and features spacious accommodations, full-service bar and complimentary Wi-Fi. Luxurious guestrooms feature spacious work desk and Herman Miller Mirra® ergonomic desk chair, high-speed internet and 32-inch HDTVs, along with a hospitality centre complete with microwave, fridge and coffee maker. Amenities at Hilton Garden Inn Durham Southpoint include a 24-hour business centre with complimentary printing service, modern fitness centre, full-service restaurant, baggage storage, laundry, secure parking and indoor swimming pool. Enjoy a freshly prepared breakfast at the Great American Grill restaurant. The Pavilion Pantry offers an assortment of snacks for the in-room microwaves, while the Pavilion Lounge features a bar. This prime location is just minutes from Southpoint Mall on foot and 12 miles from the city centre. Duke Gardens and Jordan Lake are 13 miles away, while Morehead Planetarium is eight miles away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Reviewers almost unanimously agree that the variety of tasty dishes offered on this hotel's breakfast buffet and the smiling staff who serve it, make for a memorable meal. Often rated as filling, healthy and great value, breakfast favourites include the freshly made omelettes and pancakes.
Many a reviewer testifies to a great night sleep courtesy of this hotel's Garden Sleep System beds. The comfortable mattresses, plush bedding and deluxe pillows get rave reviews from road-weary travellers, who love falling into them at the end of the day.
Frequently mentioned by reviewers as one of this hotel's greatest assets, staff across all departments of this hotel are praised for their friendly professionalism. Front-of-house staff provide a warm welcome and will go out of their way to find the best possible rates and rooms for every guest.
A handful of reviewers weren't impressed with this hotel's standard guestrooms, with some describing them as basic, ageing and occasionally, not very clean. A couple of guests have noticed mould in the shower area, while others have griped about noisy air-conditioning and a malfunctioning heating system.
Though many visitors don't find the time to check out this hotel's leisure facilities, a few of those who do have complained about ageing and badly maintained fitness equipment within. Elsewhere in the hotel, the small size of the indoor swimming pool also leaves some guests underwhelmed.
A few guests have reported being over-charged for stays at this hotel, with some who paid by credit card claiming they were charged two or three times for the same room. The occasional reviewer mentions difficulties getting a response from the management team when these annoying situations arise.
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