Hotel Hilton Garden Inn Mobile West (Mobile, USA)

Guests were extremely impressed by the level of service they received here. Specifically, some even went so far as to say that the staff they encountered helped make their experiences among the best they'd ever had when staying in hotels.

Generally, guests felt that the rooms were very nicely appointed with features that helped make their stays complete. Unlike some accommodations, the ones here come with amenities such as refrigerators and microwaves as standard. Guests were also pleasantly surprised about how spacious their rooms were.

If you need a calm place to relax for a while, the hotel's lobby just might fit the bill. Guests liked its layout and commented it had quite a nice atmosphere. Furthermore, the staff provides free beverages and cookies throughout the day, just in case you need a quick refreshment at the end of a long day.

Guests frequently complained about the beds being very uncomfortable at this hotel. Some even said they hardly got any sleep. Although the mattresses are supposed to have adjustable firmness, guests often found that feature did not work. Others said the bedding was very thin and should be replaced.

Breakfast is available from the hotel's restaurant at an extra cost. Although it is served buffet style, some items can be made to order. However, guests sometimes said they thought the breakfast rate was too high for what they got.

Occasionally, guests commented that their air conditioning units were much too loud. If you are a light sleeper and plan to stay at this property during a season when the air conditioning would be needed, bring some earplugs.