Positive Reviews
positive:
The Staff Are Willing and Knowledgeable
Guests frequently found the staff to be very eager to assist and make things right. Furthermore, they were very smart and well informed about the area. If you are not familiar with things to do nearby, the staff can quickly get you orientated.
positive:
Close to Attractions
Guests appreciated how this property is nearby to shopping malls, restaurants, beaches and golf courses, among other things to do. In some cases, these attractions are even within walking distance, while others are just a short cab ride away. No matter what, you're never very far from fun diversions.
positive:
A Relaxing and Quiet Property
It was obvious to many guests that the staff work hard to keep the atmosphere here very quiet and tranquil. They were impressed by the calm setting and found that even though the hotel's environment was very laid back, that didn't mean the staff were less than professional.
Negative Reviews
negative:
The Beds Need Improvement
Guests often mentioned how the mattress adjustment feature which should make it possible to change the firmness of the bed did not seem to work properly. Sometimes, guests were unsure that they were following the posted directions properly, which caused frustration. Also, there were comments that the pillows were too soft and didn't give good support.
negative:
Breakfast is an Extra Charge
The breakfast here comes at a cost, and many guests said they would have preferred if the hotel offered a free breakfast option, even if it was very basic. To avoid disappointment, keep in mind that you'll either need to accept the hotel's breakfast fee or choose to eat offsite.
negative:
No Pay-Per-View Movies
Guests were occasionally disappointed that the hotel did not offer pay-per-view movie channels. Usually this was just a minor downside, though.