Hotel Hilton Garden Inn Phoenix Airport North (Phoenix, USA)

Hotel Hilton Garden Inn Phoenix Airport North (Phoenix, USA)

About Hilton Garden Inn Phoenix Airport North

Set in the Mesilla Valley off I-25, the Hotel Hilton Garden Inn Phoenix Airport is a relaxing hotel with warm accommodations and amenities such as complimentary Wi-Fi and a 24-hour business center. Las Cruces International Airport is a 15-minute drive from the property. Inviting, subdued rooms and suites feature classic decor and earth-hued interiors as well as signature Garden Sleep System beds. All have flat-screen TVs, microwaves, minifridges and coffeemakers. Guests who want to work out head to the fitness center, the resort-style outdoor pool and relaxing whirlpool. There’s also free onsite parking. The Hotel Hilton Garden Inn Phoenix Airport serves a complimentary hot breakfast at The Garden Grille, also open for lunch and dinner. Over at the 24-hour Pavilion Pantry, there are ready-to-cook meals, sundries and beverages for purchase. Room service is available for those who prefer to dine in. Visitors have a variety of places to go nearby including Mesilla Valley Mall and White Sands National Park.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

3422 East Elwood Street, 85040, Phoenix, USA

Rating overview

8.3
trivago Rating Index based on 1694  reviews from:
  • Hotels.com(8.6/10),
  • Expedia(8.4/10)
  • Location
    Excellent  8.6 / 10
  • Rooms
    Very good  8.4 / 10
  • Service
    Excellent  8.6 / 10

Positive Reviews

positive:

Friendly staff

The overwhelming majority of guests were very happy with the hotel’s staff. They said that they offered a warm welcome on arrival and had the sort of friendly attitude that made the easy to approach.

positive:

Great pool and hot tub

These two were possibly guest’s favorite hotel amenities. They enjoyed being able to take a refreshing dip or soak away the stress after a log day, or a long fight. Also mentioned was that these two are open 24/7.

positive:

Very spacious rooms

Many guests were very pleasantly surprised when viewing their room for the first time. They clearly found it to be bigger than they were expecting and enjoyed the feeling of luxury that extra space generated.


Negative Reviews

negative:

Problems with the airport shuttle

A large number of guests reported that they waited a very long time for the hotel’s complimentary airport shuttle to pick them up. After a long flight this was the very last thing they wanted, with some even opting to rather take a cab at their own expense.

negative:

Not the best location

Many guests did not like the location of the hotel, most often citing one of two reasons. Firstly, they said that there was nothing to do in the immediate area. Those without their own transport felt very much stuck at the hotel. Secondly, a number of guests felt it was in a bit of a shady part of town and didn’t feel safe walking in the area.

negative:

Room deposits not returned

A worrying number of guests claimed that a security deposit, taken off their credit card on check in, meant to cover breakages and incidental charges, was not returned, even weeks later. They all maintained that there were no breakages and no other reasons to not return the deposit.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Wellness / Spa
  1. Hot tub
Room facilities
  1. Openable windows
  2. Television
  3. Electric kettle
  4. Air conditioning

Arrival / Departure

  1. Check in: 15:00

Contact

3422 East Elwood Street , 85040 , Phoenix , USA
Telephone: +1 602-470-0500 | Fax: +1 602-470-0200 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Temperature screening

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