Hilton Paris Charles de Gaulle Airport

This hotel is a popular choice for transit travelers and business travelers due to its exceptional proximity to Charles de Gaulle Airport, serving as a convenient base for early flights or layovers. Its signature feature is its direct connection to the airport via a short, free train shuttle, making it highly accessible. Guests frequently highlight the spacious rooms and comfortable accommodations as key advantages. The hotel is also well-suited for families given the generous room sizes. While many appreciate the overall convenience, some guests advise confirming specific room amenities upon check-in and being aware of the outdoor walking path conditions, which can be less pleasant at night.

Facilities & Amenities
The hotel offers a large, inviting lobby area, providing a comfortable space for guests. Many appreciate the convenience of an executive lounge, which typically provides a selection of snacks and drinks, though some found the offerings to be somewhat limited. A self-serve shop in the lobby is available for quick purchases, and luggage storage is provided for convenience. While a fitness center is present, some guests noted it is small and has limited equipment. There are mixed reports regarding a pool and sauna, with some reviews indicating they are often closed or no longer available. Guests generally find the Wi-Fi reliable, but a common point of feedback is the absence of bottled water in rooms, instead relying on water dispensers in corridors, and a lack of modern USB charging ports.

Cleanliness & Room Comfort
Guests frequently praise the spacious rooms and the comfortable beds and pillows, which contribute to a restful stay. The hotel is generally described as quiet, with effective soundproofing that minimizes airport noise. Many rooms feature large bathrooms, some even offering separate showers and bathtubs. However, feedback on cleanliness and condition is mixed; some rooms are noted for being very clean, while others show signs of dated decor and wear, such as peeling paint, chipped fixtures, cracked grout, and mold in showers. Issues with AC not working effectively or rooms being too hot are also mentioned. Some guests reported a lack of basic toiletries and occasional cleanliness oversights like dirty shower walls or unclean toilets.

Dining & Food Quality
The breakfast buffet receives considerable praise for its variety and overall food quality, with guests appreciating options like fresh yogurt dispensers and jam dispensers. However, some found the hot breakfast items to be cold and noted a lack of diverse vegan options or healthy options, with juices often being artificial. The restaurant and bar areas are generally seen as pleasant, though opinions on food quality and service vary. Some specific dishes, like the burger, are highlighted positively. Conversely, several guests reported slow service in the restaurant and bar, unbussed tables, and inconsistent food quality, with some dishes described as tasteless or burnt. The bar is also noted for having expensive drinks.

Location & Accessibility
The hotel's central location is a major advantage, being very close to CDG airport terminals. It offers easy access to the CDGVAL, a free airport train shuttle, and is conveniently located near the RER station, providing direct links to Paris city center and Disney. The hotel is also described as walkable from Terminal 3. However, the walking path from the airport to the hotel can be problematic, with reports of it being dark, unlit, and having issues with rats and bird droppings, making the approach unpleasant for some. While parking is available, guests often find it to be expensive.

Staff & Service
Many guests commend the friendly staff and helpful staff, highlighting their professionalism and attentiveness. The efficient check-in process is frequently mentioned as a positive aspect, and staff are often quick to assist with room changes or provide fans when needed. The restaurant staff and bar staff also receive praise for their service. However, there is mixed feedback, with some guests reporting rude staff or unwelcoming staff at the front desk, and a general sense of indifference. Issues with loyalty program recognition for elite members are noted, and some guests experienced delays in room service dish collection or difficulties resolving booking disputes.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, especially given the surrounding green spaces. Some guests have noted the presence of a destination fee, which covers certain amenities, though opinions vary on its value. There have been instances of issues related to loyalty points for bookings and compensation. Guests should be aware that early check-in fees may apply. Some reviews mention that basic items like corkscrews or adapters are not provided and must be purchased. The hotel occasionally hosts wedding events, which some guests reported caused significant noise disturbances, impacting their sleep. There were also isolated but concerning reports of unauthorized entry into guest rooms.