Hotel Hodelpa Nicolas de Ovando, Santo Domingo, Dominican Republic - www.trivago.com

Hotel Hodelpa Nicolas de Ovando (Santo Domingo, Dominican Republic)

Hotel Hodelpa Nicolas de Ovando (Santo Domingo, Dominican Republic)

About Hodelpa Nicolas de Ovando

Hodelpa Nicolas de Ovando lies in the old colonial quarter; the oldest European settlement of the Americas and a World Heritage Site. The hotel building dates back to 1502 and now blends the best of the past with modern day sophistication. There are 97 air-conditioned rooms and four suites at Hodelpa Nicolas de Ovando. A satellite TV, free Wi-Fi, minibar and a telephone are included. Some rooms have views of Sans Souci harbour. Imperial Club suites enjoy butler service. The hotel offers a garden, terrace, and an outdoor pool. Parking is free. Fitness centre and safe facilities are available via the 24-hour front desk. Breakfast, lunch, and dinner menus are enjoyed in the restaurant, Dos Mundos. The Lobby Bar serves drinks and snacks which can be enjoyed by the pool. Room service is available. The interactive Trampoline Children's Museum and the Cathedral of Santo Domingo are within 500 metres of the hotel. It is one kilometre to the Don Diego Terminal for ferries and cruise ships.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

  • Location
    Excellent  9.3 / 10
  • Rooms
    Excellent  8.5 / 10
  • Service
    Excellent  8.9 / 10

Positive Reviews

positive:

Beautiful and well-kept hotel grounds.

The 16th-century property was a huge hit with guests, who stated that the hotel is full of traditional charm while also being modern and comfortable. The grounds are nice and well-kept, and the common facilities like the pool and courtyard are scenic and relaxing.

positive:

Great location in the colonial quarter.

The traditional appeal of the building was matched only by its location in Santo Domingo’s historic colonial quarter. The hotel is within walking distance of large number of great attractions for history-lovers along with many local shops and eateries.

positive:

Spacious and comfortable rooms.

The rooms were described as spacious and cozy, featuring modern comforts with traditional Spanish style. Reviewers appreciated the little European touches like in-room espresso machines, wide window sills, and wooden shutters.


Negative Reviews

negative:

Small and lackluster gym.

Many guests found the gym to be small and inadequate for getting a good workout. Others said that some of the equipment was out of order, and that access is inconvenient due to needing an employee to let people into the gym.

negative:

Not all staff shares enthusiasm for service.

A number of reviewers stated that the level of service at the hotel could be improved. People reported instances where certain employees were disinterested, moody, or inefficient, and that the staff should be more customer service-oriented.

negative:

Some cleanliness issues in the rooms.

Many visitors noted a lack of cleanliness in their rooms such as musty smells, mold, and dirty floors. Guests stated that they expected the cleaning staff of a 5-star establishment to do a more thorough job of tidying the suites.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
For children
  1. Childcare
Wellness / Spa
  1. Massage
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Golf course
  2. Fitness
Food and beverage
  1. Diabetic food

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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