Hotel Holiday Beach Resort and Casino

The hotel garners considerable praise for its prime beachfront location, the variety of food options available, and the friendliness of its staff. Guests appreciate the ease of access to the ocean and the overall welcoming atmosphere. However, some reviews indicate that the property's aging infrastructure and inconsistent service quality can detract from the overall experience. While many guests report having an enjoyable stay, others express concerns about the value proposition, citing the need for upgrades and improvements to justify the cost. The hotel is generally considered a good option for families and those seeking a relaxed beach vacation, but it may not meet the expectations of travellers accustomed to higher standards of luxury and service.

The hotel offers a range of amenities, including a fun waterpark with slides that are enjoyed by both children and adults. The availability of multiple pools, each offering a different vibe, is also frequently mentioned, with some pools being quieter and more relaxing while others feature music and activities. Guests appreciate the convenience of having several bars on the property, including a pool bar and a beach bar, although some reviewers note that the bars can sometimes be understaffed, leading to longer wait times for drinks. The modern gym is also mentioned as a positive feature, although some reviewers report that some of the equipment is out of order or in need of repair. Wi-Fi quality is frequently mentioned, with some guests praising the fast and reliable connection, while others report experiencing connectivity issues. Elevators are available in some buildings, but not all, which can be an issue for guests with mobility limitations.

Cleanliness and room comfort receive mixed reviews, with some guests praising the immaculate rooms and comfortable bedding, while others report issues with room maintenance and cleanliness. Some reviewers mention that the rooms are spacious and well-appointed, while others describe them as outdated and in need of renovation. Recurring criticisms include issues with the air conditioning, with some guests reporting that it is not effective enough to keep the rooms cool, and others mentioning that it is noisy or malfunctioning. Some guests also report issues with the room layout, such as the bathroom being separate from the toilet without a sink in the toilet area. The quality of bedding is generally praised, with guests describing the pillows as super soft and comfy. However, some reviewers report issues with the sheets, such as blood stains or getting bitten during the night.

Dining experiences at the hotel are a mixed bag, with some guests praising the amazing food and extensive variety at the buffet, while others express disappointment with the quality and limited options. The breakfast buffet is often mentioned, with some guests describing it as delicious and offering a wide selection of foods, while others report that it is crowded and that plates are often unavailable. The desserts are frequently praised as being better than those at many other resorts. The need to make reservations for the restaurants is a recurring theme, with some guests finding it difficult to secure reservations, especially for popular restaurants like the seafood one. Some reviewers also mention that the restaurants can be understaffed, leading to slow service and long wait times. The crowded breakfast area during peak times is a recurring complaint, with guests noting that it can be difficult to find a table and that the food stations are often unkept.

The hotel's central location is a major draw for many guests, with its proximity to the airport, downtown Willemstad, and local attractions being frequently mentioned. The hotel is within walking distance of downtown, making it easy to explore the city's shops and restaurants. The beach is also considered a highlight, with its clean and spotless condition and the opportunity to see cruise ships docking nearby. While parking fees are not mentioned, the availability and ease of access to parking are noted as positive aspects. The safe facilities are also mentioned as a plus, with guests feeling secure during their stay.

The friendly staff is a recurring theme in many reviews, with guests consistently praising the warm and welcoming service they receive. Many reviewers mention specific staff members who went above and beyond to make their stay enjoyable, offering helpful suggestions and ensuring that their needs were met. The entertainment team is also frequently praised for their energy and enthusiasm, engaging guests in activities and making them feel welcome. The bartenders are often mentioned as being friendly and skilled at crafting delicious drinks. However, some reviewers report experiencing inconsistent service, with some staff members being less attentive or even rude.

The overall guest sentiment regarding value and satisfaction is mixed. While many guests report having a wonderful stay and consider the hotel to be a good value for the price, others express disappointment with the quality of the accommodations and services, feeling that they did not receive the level of luxury and attention they expected. Some reviewers mention that the hotel is best suited for families with children, due to the waterpark and other family-friendly amenities, while others feel that it appeals equally to all groups, including couples and solo adventurers. The amazing service provided by some staff members is often cited as a reason to return, while the need for upgrades and improvements is a common concern.