Holiday Inn Arlington Ne-rangers Ballpark By Ihg

The hotel is a prime destination for sports fans and concert-goers due to its exceptional proximity to major stadiums like AT&T Stadium and Globe Life Field, often visible directly from the property. This convenient location, coupled with a highly praised shuttle service to events, makes it a standout choice for those attending games or shows. Beyond its strategic position, guests frequently commend the spacious rooms and the generally friendly and helpful staff who contribute to a pleasant stay. The hotel is also well-suited for families seeking a weekend getaway, offering amenities like an indoor pool, and for business travelers looking for a safe and professional environment. To maximize your experience, consider utilizing the hotel's shuttle for stadium events to avoid parking hassles, and be sure to confirm breakfast details upon arrival as it is typically a paid option.

Facilities & Amenities
Guests frequently highlight the hotel's recreational offerings, particularly the indoor pool and hot tub, which are often described as clean, enjoyable, and a big hit with families. The gym or fitness center is also appreciated for being well-equipped and clean, providing options for staying active. A significant convenience is the hotel's dedicated shuttle service to nearby stadiums, which many guests find to be an excellent and cost-effective alternative to event parking. However, feedback on the elevators is mixed, with some guests reporting them to be shaky, noisy, or frequently out of service, leading to delays or reliance on a single working unit. While vending machines are available, some guests noted they were not always functional. The hotel also features a large, welcoming reception area and offers free Wi-Fi for guest connectivity.

Cleanliness & Room Comfort
Guest experiences regarding room cleanliness and comfort vary, though many describe the rooms as generally clean and spacious. The beds receive frequent praise for being comfortable, often equipped with excellent pillows, ensuring a restful sleep for most. However, some guests reported issues with hard beds or a noticeable mildew smell in certain rooms or hallways, suggesting inconsistent air quality. While some found their rooms to be quiet, others were disturbed by thin walls and noisy neighbors, or the loud AC unit. Common complaints include outdated room decor, TVs with poor reception or limited channels, and shower problems such as low water pressure, broken fixtures, or a lack of hot water. Some rooms also lacked modern conveniences like USB ports or effective blackout curtains.

Dining & Food Quality
The hotel features an on-site restaurant and bar, providing convenient dining options for guests. While some guests found the food quality to be good, particularly mentioning specific dishes like the grilled chicken Caesar salad, feedback on the breakfast is consistently mixed. Most guests note that breakfast is a paid option, often described as sub-par, lacking variety, or served cold, leading many to seek alternatives like the nearby IHOP. The restaurant and bar sometimes operate with limited hours and can be understaffed, resulting in slow service or issues with food replenishment. Some guests expressed disappointment that complimentary breakfast was not offered, despite some initial expectations or advertising. Overall, while convenient, the dining experience receives varied reviews, with many suggesting improvements in food offerings and service efficiency.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests directly across from major venues like AT&T Stadium and Globe Life Field, making it exceptionally convenient for attending sports events and concerts. Many guests appreciate the ability to walk to these stadiums, as well as to nearby restaurants and an IHOP. The hotel also offers free parking, which is a considerable benefit. Its position just off the interstate provides easy access to other attractions and areas, including Six Flags and Wet N Wild, and facilitates travel to and from the DFW airport. The hotel's shuttle service to the stadiums is highly valued as a cost-effective and convenient alternative to parking, though some guests noted inconsistencies with its schedule or pickup points.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, professionalism, and helpfulness. Guests frequently commend the quick check-in and check-out processes, highlighting the staff's efficiency and willingness to accommodate requests. Many reviewers noted that the team goes the extra mile to ensure a pleasant stay, contributing to a sense of safety and comfort. Specific mentions include attentive service from the front desk, quick responses to issues like missing bedding, and overall positive interactions. However, some guests reported isolated incidents of less helpful or rude staff, particularly during busy periods or when dealing with complex issues like system outages or billing discrepancies. Despite these occasional concerns, the overwhelming sentiment is that the staff's dedication to excellent customer service significantly enhances the guest experience.

Additional Information
Guests frequently note that the hotel, while well-maintained, appears to be an older property, though many appreciate its overall cleanliness and pleasant scent throughout the common areas and rooms. A unique and appreciated amenity in the bathrooms is the provision of Dove products on the wall. However, some recurring issues include unexpected fire alarm activations, often in the early morning hours, which can disrupt sleep. There have also been instances of hot water problems, with some guests reporting a lack of hot water for extended periods due to boiler issues. While the hotel offers a convenient location and various amenities, guests should be aware of a local tourism tax that adds to the overall cost of the stay.