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Hotel Holiday Inn Club Vacations Smoky Mountain Resort (Gatlinburg, USA)

Hotel Holiday Inn Club Vacations Smoky Mountain Resort (Gatlinburg, USA)

About Holiday Inn Club Vacations Smoky Mountain Resort

Bring the whole family to the Holiday Inn Smoky Mountain Resort, and enjoy amenities like a spacious outdoor pool, spa, billiards room, and a children's activity club. Close to over 800 miles of hiking trails, horseback-riding, fishing, and whitewater rafting, this hotel is a great base for the outdoor enthusiast. Lodge-inspired condos, villas and suites are just like home with fully equipped kitchens and living and dining areas. All units have balconies or terraces. Relax in the indoor or outdoor whirlpool, or stay fit at the spacious gym. A business center, convenience store, and gift shop are on-site. Nearby restaurants include some of Gatlinburg's favorite places to eat. The Peddler Steakhouse and Smoky Mountain Brewery showcase the best of the area. Holiday Inn Smoky Mountain Resort is in close proximity to Dollywood and Great Smoky Mountain National Park.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

9.0
trivago Rating Index based on 983  reviews from:
  • Hotels.com(9.0/10)
  • LocationExcellent  (9.3 / 10)
  • RoomsExcellent  (8.7 / 10)
  • ServiceExcellent  (8.9 / 10)
  • CleanlinessExcellent  (9.3 / 10)
  • Value for moneyExcellent  (8.6 / 10)

Positive Reviews

positive:

Convenient to everything.

Guests loved the location of Holiday Inn Club Vacations at Smoky Mountain Resort, which was minutes from the Smoky Mountains, and close to all the shops in town. The Ober Gatlinburg Ski Resort and Amusement Park was a favorite stop for guests, with mini golf, an aerial tramway, and wildlife enclosure just 15 minutes from the hotel.

positive:

Personal service.

Impressive customer service was noticed by many staying at this resort. Guests commented that the hotel manager provided a personal cell phone number for concerns needing immediate attention. They also experienced friendly attitudes from staff during their stay.

positive:

Spacious guest rooms.

The villas at this resort accommodated large groups comfortably. Spacious living quarters where well-designed for privacy, allowing guests with kids, or friends traveling together, to have their own area. Groups as large as eight people shared one unit with ease.


Negative Reviews

negative:

Unsolicited sales pitch.

Guests were disappointed after the occasional encounter with a sales person selling condos at Holiday Inn Club Vacations at Smoky Mountain Resort. Assertive sales people were sometimes hard to get rid of, and many guests felt that this interaction took away from precious vacation time.

negative:

Lengthy check-in

Guests of this hotel who wished for a quick check-in process were sometimes let down. Front desk personnel could have been more efficient, according to guests, and parking passes needed to be obtained in a second location from the concierge.

negative:

Minor concerns.

Most guests experienced an overall great stay at this resort. While the good outweighed the bad, some had concerns with an outdoor pool that needed better tending, and rooms that weren't soundproof. Several recommended asking for a top floor room to avoid noise from other guests.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Gym
  6. Parking
  7. Convenience store
  8. Non-smoking rooms
  9. Deck chairs
  10. Laundry service
  11. WiFi in public areas
  12. Washing machine
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Wellness / Spa
  1. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Fireplace
  3. Dishwasher
  4. Bathtub (upon inquiry)
  5. Shower
  6. Openable windows
  7. Television
  8. Hairdryer
  9. Central heating
  10. Electric kettle
  11. Air conditioning
  12. Radio
Sports facilities
  1. Fitness
  2. Table tennis

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 10:00

Contact

404 Historic Nature Trail , 37738 , Gatlinburg , USA
Telephone: +1(865)9081700 | Fax: +1(865)9081731 | 

Frequently Asked Questions about Holiday Inn Club Vacations Smoky Mountain Resort

  • Is there a pool area at Holiday Inn Club Vacations Smoky Mountain Resort?

    No, Holiday Inn Club Vacations Smoky Mountain Resort doesn’t offer pool areas.

  • Are pets allowed at Holiday Inn Club Vacations Smoky Mountain Resort?

    No, Holiday Inn Club Vacations Smoky Mountain Resort doesn’t allow pets.

  • Is parking available at Holiday Inn Club Vacations Smoky Mountain Resort?

    Yes, Holiday Inn Club Vacations Smoky Mountain Resort provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Holiday Inn Club Vacations Smoky Mountain Resort?

    Check-in at Holiday Inn Club Vacations Smoky Mountain Resort is available from: . Check-out time is by .

  • Where is Holiday Inn Club Vacations Smoky Mountain Resort located?

    Holiday Inn Club Vacations Smoky Mountain Resort is located in 404 Historic Nature Trail, 37738, Gatlinburg, USA.