The three-star Holiday Inn Columbus Downtown Capital Square places guests near the Columbus Museum of Art and the Ohio Theatre. The hotel features a business center and an indoor pool. Rooms offer en-suite bathrooms and air-conditioning, along with amenities such as cable TV, coffee makers, and free Wi-Fi, local calls and newspapers. Suites also feature a kitchenette and a separate living room. Facilities at the Holiday Inn Columbus Dwtn-Capitol Square include concierge services, an exercise room, and coin-op laundry equipment. Parking costs extra though the hotel provides a complimentary airport shuttle. The on-site restaurant, the Town Street Grill, serves breakfast, lunch, and dinner. Drinks, room services, and happy hours are also available. The hotel lies less than half a mile from Franklin University and the Topiary Park, within two miles of the Nationwide Arena and the Greater Columbus Convention Center, and eight miles from Port Columbus International Airport.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Although a small number of guests found the hotel's immediate surrounding left little to be desired, most found the location convenient. At least some of the city's attractions are within walking distance and others are within a few miles. There are plenty of restaurants nearby and cultural hotspots such as the Brewery District and the German Village are just six blocks away.
The majority of guests find the standard of service is good, often describing the staff as friendly and cheerful. Many reviews suggest that guests are allowed to check-in earlier at no extra cost (assuming availability). Plus, the staff is happy to help out with local area info and tips about where to eat.
This hotel is undergoing a complete renovation. While some reviews still refer to the rooms and suites as dated, those guests who were allocated a refurbished room were pleased by the standard of the decor and the quality of the amenities. Presumably, all rooms will soon offer the same standards. And, in the meantime, disruption appears minimal.
The communal areas of this hotel appear to look very dated, with guests reporting issues such as tatty decor, old vending machines, and a banged up elevator. Presumably, these issues will be addressed during the renovation.
Although the room rates appear reasonable, guests dislike having to pay extra for parking and breakfast. Some guests appear to confuse this hotel with a Holiday Inn Extra property, which typically do offer these facilities free of charge.
A number of guests describe this hotel as noisy, both as a result of street noise and sounds coming from within the property. It seems that better soundproofing, especially between adjacent rooms, would address this problem.
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