Holiday Inn Corpus Christi Arpt & Conf Ctr by IHG

The hotel offers a notable stay, primarily recognized for its recently renovated and modern rooms that provide a fresh and comfortable environment for guests. This makes it an excellent choice for budget-conscious travelers seeking value without compromising on contemporary accommodations, and for families who appreciate the spacious rooms and amenities like the indoor pool. Business travelers also find it suitable due to the efficient service and comfortable setting. While the hotel is undergoing ongoing renovations that impact some common areas, guests consistently highlight the exceptional staff service as a major positive, often going above and beyond to assist with various requests. To ensure a smooth experience, it is advisable to confirm the status of the elevators upon arrival, as they are frequently mentioned as being affected by the construction, and be aware that breakfast is typically an additional cost.

Facilities & Amenities
The hotel provides a range of facilities for guest enjoyment, though some are currently impacted by ongoing renovations. Many guests appreciate the indoor pool and jacuzzi, finding them enjoyable, although several reviews note the pool water is often extremely cold or even freezing, limiting its usability for some. A well-equipped fitness center is also available and frequently utilized by guests. The lobby area is consistently praised for being clean, spacious, and modern, offering comfortable seating for relaxation or socializing. However, a significant recurring issue is the state of the elevators; many guests reported them being broken, slow, or only having one operating, causing considerable inconvenience, especially for those on higher floors or with mobility challenges. Dust in common areas due to construction is also mentioned.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is mixed but generally positive, with many describing their rooms as clean, comfortable, and recently updated or renovated. The beds and pillows are frequently highlighted as being very comfortable, contributing to a restful stay. However, some guests reported issues such as a faint smell in the room, or a smoked-in odor despite the non-smoking policy. More concerningly, a few reviews mentioned finding bugs, including roaches or fleas, and some noted a lack of thoroughness in cleaning, such as dirty bathrooms with uncleaned toilets or gritty carpets. In-room amenities like hot water availability and drainage were occasionally problematic, and the absence of a microwave or refrigerator in rooms was a common point of disappointment for many.

Dining & Food Quality
The hotel offers various dining options, though feedback on breakfast is notably mixed. Many guests expressed disappointment that breakfast is not complimentary, often expecting it to be included, and some found the food overpriced. However, for those who opted for the breakfast buffet, many found it to be a "hit" with a decent selection, and some specifically praised the omelettes. The restaurant and bar on-site receive generally positive remarks, with guests enjoying the food quality and the ability to socialize or unwind. Room service is available and received positive comments for the quality of meals like steak and desserts, though some noted delays in tray removal. A few guests also mentioned a small gift shop selling convenient breakfast taquitos.

Location & Accessibility
The hotel's location receives mixed reviews, with many guests finding it conveniently situated off the freeway and a short drive to popular attractions like Mustang Island, the Aquarium, and the Lexington. Its proximity to the seawall also makes it appealing for tourists. However, a significant number of guests commented on the surrounding area's reputation, describing it as "weird," "not the nicest part," or even "bad," with limited amenities nearby. The parking lot is frequently mentioned, with some noting it needs TLC or work, and several found it to be dark or to have minimal spots available, especially due to ongoing construction. Despite these concerns, many guests found the location acceptable for short stays or for its value.

Staff & Service
The staff at the hotel consistently receives overwhelming praise, with numerous guests highlighting their friendliness, helpfulness, and professionalism. Many reviews commend specific individuals for their outstanding customer service, quick assistance, and willingness to go above and beyond, such as accommodating early check-ins, providing late check-outs, or even assisting with laundry. The check-in process is frequently described as smooth, quick, and efficient. While most interactions are positive, there were isolated instances of rude staff or issues with housekeeping responsiveness, such as rooms not being made up or requests for extra amenities not being fulfilled. Some guests also reported issues with room keys not working or unexpected knocks from cleaning staff before checkout.