Holiday Inn Denver Lakewood By Ihg

The hotel stands out for its exceptional cleanliness and the convenience of its on-site restaurant and bar, which consistently receives high praise for its food quality. Guests frequently commend the comfortable accommodations and the attentive staff, who contribute significantly to a positive experience. This hotel is an ideal choice for business travelers seeking a quiet and efficient stay, couples looking for a convenient and comfortable retreat, and families who appreciate the spacious rooms and on-site amenities. It is also a great fit for concert-goers due to its proximity to popular venues. To enhance your stay, consider confirming the breakfast policy upon booking to manage expectations, and be aware that some rooms may lack a microwave for reheating leftovers.

Facilities & Amenities
Guests appreciate the well-equipped and clean fitness center, offering a decent variety of equipment for workouts. The hotel features a large and beautiful outdoor pool, which is heated and particularly enjoyed during the summer months, though some guests noted the absence of a hot tub and occasional maintenance work. Rooms are equipped with a refrigerator, though some found them to be excessively cold, freezing contents, and lacking a freezer section. A common point of feedback is the absence of a microwave in rooms, though they can sometimes be requested. A coffee maker is provided in rooms, but some guests reported issues with functionality or limited coffee pod supply. Several guests experienced issues with the elevators, noting that sometimes only one or neither were operational. Ample and easy parking is consistently praised, with a large and secure lot close to the hotel entrance. The air conditioning system receives mixed reviews, with some finding it loud, cycling frequently, or struggling to maintain a consistent temperature. The lobby offers comfortable seating and a fireplace, creating a welcoming atmosphere, and a shuttle service is available for transport to local events. The hotel is also pet-friendly, welcoming four-legged companions, and guests appreciate the quality body wash and individual squirt bottles provided in the bathrooms, along with well-lit mirrors.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests describing rooms as spotless, super clean, and well-kept. Most guests find the beds comfortable, often highlighting the quality mattresses and linens, ensuring a restful night's sleep. However, there is some mixed feedback, with a few finding beds too soft, lumpy, or hard, and some noting signs of wear like indentations. The pillows are generally well-regarded, with some guests appreciating the variety offered for different comfort levels. Rooms are frequently described as updated, spacious, and in good condition, though a few reviews mention minor wear and tear, such as stained carpets or dirty baseboards. Many guests report quiet rooms, contributing to a peaceful stay, despite the hotel's proximity to a highway. However, some experienced disturbances from street noise, loud neighbors, or the hotel's own air conditioning system. The bathrooms are noted for being clean, spacious, and featuring walk-in showers with good water pressure and temperature. Some appreciate the bright lighting around the mirror, though a few found the exhaust fan to be non-functional. While some guests found the temperature control excellent, others reported difficulty in getting the room temperature just right, or noted that the AC unit was loud and cycled frequently. A minor point of feedback is the provision of a minimum amount of towels, with some guests wishing for more.

Dining & Food Quality
A significant highlight for many guests is the on-site restaurant and bar, frequently described as a "hidden treasure" offering delicious food and a great atmosphere. The bar area is particularly noted as a perfect spot for family gatherings. The breakfast served at the restaurant receives widespread acclaim for its quality and variety, with mentions of "fluffiest scrambled eggs" and excellent choices. However, the breakfast policy is a recurring point of contention. Most guests note that it is not a complimentary continental breakfast but rather a voucher system for the attached restaurant, which is often billed to the room. Some guests felt this was misleading and found the cost to be high, especially when only two vouchers were provided for larger groups, leading to additional charges. While coffee is available in the rooms, some guests expressed a desire for complimentary coffee in the lobby and found the in-room coffee to be of poor quality or limited supply. Beyond breakfast, the food quality at the restaurant is generally praised, with guests enjoying various meal options and the convenience of dining on-site after a busy day.

Location & Accessibility
The hotel boasts a convenient location, making it an excellent base for exploring the area. It is particularly well-situated for concert-goers attending events at Red Rocks Amphitheater, with many guests highlighting its close proximity. The hotel is also easily accessible to downtown Denver, Colorado Springs, and other local attractions like Bandimere Raceway. For those without a car, the hotel is conveniently located near a light rail station, providing easy access to various parts of the city. A shuttle service is also available for specific events or workshops. Guests consistently praise the ample and easy parking, noting the large, secure lot close to the hotel entrance. The surrounding area is described as safe and offering a variety of nearby shops and restaurants, providing convenience for dining and other needs. While a few guests mentioned initial concerns about the immediate vicinity, the overall sentiment regarding the location is highly positive, offering a good balance of accessibility to key destinations without being directly in the bustling city center.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight their professionalism, attentiveness, and efficiency, contributing significantly to a positive stay. The check-in and check-out process is generally described as quick, easy, and a breeze, with staff readily assisting guests upon arrival and departure. However, a few isolated incidents mention less helpful or even rude interactions during check-in, particularly regarding specific room requests. Many guests commend the staff for being quick to help and resolve issues, such as problems with in-room appliances. Despite this, some minor issues, like requests for extra pillows, were not always addressed promptly due to departmental limitations. The housekeeping staff is often noted for their excellent work, ensuring rooms are clean and well-maintained throughout the stay. The overall service provided by the team, from the front desk to the restaurant and bar staff, is a recurring theme of positive feedback, with many guests expressing a desire to return due to the exceptional interactions.

Additional Information
While the hotel is described as an older property, many guests note that it is well-maintained and has undergone nice remodeling, appearing cleaner and more appealing than other nearby options. However, some minor wear and tear is occasionally observed, and there were mentions of holes in the front of the hotel needing repair. The hotel operates a pet-friendly policy, welcoming guests with their four-legged companions, though some guests noted a significant pet fee. A point of concern for a few guests is the hotel's policy of holding the deposit for several weeks after check-out. Unlike some other hotels, this property does not offer complimentary coffee in the lobby, which some guests found inconvenient, especially for early mornings before the restaurant opens. One notable incident mentioned was a fire alarm going off in the middle of the night, causing temporary disruption. Some rooms offer nice views, particularly from higher floors, enhancing the overall experience.