Holiday Inn Express Olean by IHG

This hotel is highly regarded for its family-friendly amenities and a consistently praised complimentary breakfast, making it a memorable stay for many guests. Its convenient location also stands out, placing visitors close to local attractions and dining options. The hotel is particularly well-suited for families seeking a comfortable and engaging environment, with amenities like a pool that delight younger guests. Business travelers will find the rooms conducive to work, offering ample space and connectivity. For sightseers and couples, the central location provides easy access to explore the area. To enhance your stay, it is advisable to inquire about pool availability upon booking, as it is occasionally closed for maintenance, and be aware that some rooms may experience noise from neighboring guests.

Facilities & Amenities
Guests frequently highlight the hotel's pool as a major draw, often described as clean and warm, providing an excellent recreational option, especially for children. The fitness center is also available, noted by some as well-equipped, though a few suggest it could be improved. Parking is generally considered ample and convenient, with many appreciating the ease of access. Additionally, the provision of complimentary water bottles upon arrival and throughout the stay is a thoughtful touch that guests consistently appreciate, adding to the overall convenience and value of their visit.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is somewhat mixed, though many guests report finding their rooms clean, spacious, and comfortable. The beds are frequently praised for being very comfortable, ensuring a restful night's sleep. However, some guests have reported issues with cleanliness, mentioning dust, sticky surfaces, and uncleaned areas, while a few noted the presence of black mold or peeling paint, suggesting a need for updates. Noise levels can also be a concern, with some reviews indicating a lack of soundproofing between rooms, leading to disturbances from neighbors or outside. Despite these issues, the presence of a hot shower and good HVAC system is often appreciated.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives high praise from guests, often described as a highlight of their stay. Many commend the variety of options available, including a wide selection of hot options such as eggs, sausage, bacon, and pancakes, alongside continental choices. Guests frequently note that the food is delicious, well-stocked, and managed by exceptionally friendly and attentive staff who ensure everything is replenished promptly. While most feedback is overwhelmingly positive, a few guests found the breakfast offerings to become repetitive over longer stays.

Location & Accessibility
The hotel's central location is a significant advantage, frequently cited by guests as highly convenient for exploring the area. It offers easy access to various restaurants, stores, and local attractions, with many options within walking distance. Its proximity to the nearby highway also makes it an ideal stop for travelers passing through. The availability of parking is generally seen as a positive, providing ease for guests traveling by car. This strategic positioning allows guests to navigate the town effortlessly, whether for business or leisure.

Staff & Service
The hotel staff consistently receives outstanding praise for their friendly and helpful demeanor, significantly contributing to a positive guest experience. Many reviews highlight the staff's accommodating nature, going above and beyond to assist with requests and resolve issues promptly. The quick check-in process is frequently mentioned, ensuring a smooth start to the stay. Guests appreciate the attentive service provided by all team members, from the front desk to the breakfast area, creating a welcoming and supportive atmosphere throughout their visit.

Additional Information
Guests should be aware that while the hotel offers many positive aspects, some reviews indicate that the facility appears somewhat outdated and could benefit from renovations, particularly in certain areas like bathrooms or common spaces. A recurring theme is the issue of noise levels due to perceived inadequate soundproofing between rooms, which can impact the quietness of the stay. Despite these points, the hotel is often considered to offer good value for its amenities and service, especially given the complimentary offerings.