A three-star hotel, the Holiday Inn Express Portland West/Hillsboro hotel features a business center, meeting and conference space, and a fitness room. Nearby attractions include Forest Park and the Hoyt Arboretum. Along with air-conditioning, cable TV, and complimentary Wi-Fi, the en-suite rooms at this Hillsboro hotel offer microwaves, mini-fridges, coffee makers, safes, and free local calls. Facilities at the Holiday Inn Express Portland West/Hillsboro hotel include a 24-hour front desk, coin laundry and dry cleaning services, a safe deposit box, and free parking. An airport shuttle service is also available. A buffet breakfast is complimentary. Nearby options for lunch and evening meals include Orenco Station Grill and Thai Orchid. The hotel lies within two miles of the Gordon Faber Recreation Complex and a 30 to 35-minute drive from downtown Vancouver, Portland International Airport, and Lan Su Chinese Garden. Rockaway Beach is 90 minutes away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The location of this hotel is consistently rated highly by guests. A car would be beneficial here but with that in place, there are shopping destinations and dining spots within easy reach. The hotel’s location is also found to be convenient for guests visiting downtown Vancouver or flying in or out of Portland International Airport.
Guests have been impressed by the rooms at this hotel in Hillsboro, frequently describing the accommodation as clean and spacious. Guests also appreciate the selection of included amenities, particularly the easy-to-use TVs and reliable Wi-Fi Internet access.
The front desk staff attracts regular positive feedback from guests, with most visitors reporting that they received a friendly greeting and an excellent standard of on-going service. The front desk here appears to run smoothly and any issues are typically resolved to the satisfaction of guests.
Although the room quality here is generally found to be high, guests do indicate that there is room for improvement with the bathrooms. Reported problems include broken fans, stained wallpaper, and some minor spots of mold.
Guests have enjoyed the breakfast here but do mention that the service seems understaffed at times. During busier periods, the staff has struggled to keep up with demand and, as a result, the buffet has been poorly stocked. As a side note, the hotel’s use of plastic plates and cutlery hasn’t appealed to everyone.
The absence of a pool and spa tub has disappointed guests, especially in the case of the spa tub as the hotel has previously had one of these but have since removed it. This came as a surprise to repeat visitors.
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