Holiday Inn Express & Suites Knoxville-clinton By Ihg

The hotel stands out for its exceptionally spacious rooms, many of which feature two king beds and a sleeper sofa, making it a perfect fit for families and larger groups seeking comfort and ample space. Guests consistently highlight the hotel's impeccable cleanliness, the comfort of its beds, and the outstanding service provided by its dedicated staff. Its convenient location directly off a major interstate makes it an ideal stopover for road trippers and pet owners traveling long distances, offering a welcoming and comfortable break. The complimentary breakfast, often praised for its variety and quality, further enhances the stay. To ensure the most restful experience, consider requesting a room away from the interstate to minimize potential traffic noise, and if the pool is a key amenity for your stay, it is advisable to confirm its availability beforehand.

Facilities & Amenities
The hotel offers a range of amenities designed to enhance guest comfort and convenience. A significant highlight is the indoor/outdoor pool, frequently described as warm or heated, making it a popular feature for families and children, although some guests noted instances of it being closed for maintenance or repairs. The hotel is widely recognized as pet-friendly, providing a welcoming environment for guests traveling with their animal companions. While Wi-Fi is available throughout the property, specific details on its performance are not extensively reviewed. Guests also appreciate the presence of ice machines and vending machines for quick refreshments. The lobby often features a distinct fragrance, which some guests found pleasant and inviting, while others found it to be quite strong.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms as very clean, spotless, and modern in design. The beds are a standout feature, frequently praised for their comfort and softness, ensuring a restful night's sleep. Many rooms offer the convenience of two king beds and a sleeper sofa, providing generous spaciousness that is particularly appreciated by families. While the rooms are generally quiet, some guests reported experiencing loud traffic noise from the nearby interstate, depending on the room's location. In-room amenities typically include a microwave, large refrigerator, and a Keurig coffee maker, adding to the convenience. Bathrooms are generally well-maintained with good shower pressure and ample hot water, though a few isolated comments mentioned minor issues like slippery tubs or leaking shower valves.

Dining & Food Quality
The complimentary breakfast is a major highlight, consistently receiving high praise for its variety and quality, often described as excellent and surpassing typical hotel offerings. Guests frequently mention the inclusion of real eggs, bacon, biscuits (often with gravy), sausage, pancakes, and cinnamon rolls, along with standard options like yogurt and fruit. The coffee is also highly rated, noted for being freshly brewed and of good quality. Most guests found the food well-prepared and hot, though a few reported items being dried out or salty if arriving later in the breakfast service. The breakfast area is described as spacious and clean, with attentive staff ensuring items are consistently well-stocked and presented.

Location & Accessibility
The hotel's convenient location directly off I-75 is a significant advantage, making it an ideal stopover point for road trippers and those traveling long distances. Guests appreciate its easy access to the highway, as well as its proximity to a variety of food options and gas stations, including a nearby Walmart. While the location is generally praised for its accessibility, some guests noted that rooms facing the interstate could experience loud traffic noise. Parking is available and generally well-lit, though some reviews mention the lot can become full, particularly due to semis taking up spaces. The hotel is also well-situated for visiting local attractions such as Norris Dam and the Appalachian Museum, providing options for leisure and exploration.

Staff & Service
The staff consistently receives overwhelmingly positive feedback, frequently described as friendly, helpful, welcoming, and attentive. Many guests highlight the front desk staff for their efficiency during check-in and check-out, and their willingness to go above and beyond to assist guests, even in unexpected situations like car trouble or last-minute bookings. The breakfast attendants are particularly commended for their warmth, diligence in keeping the area stocked and clean, and for making guests feel at home with their genuine care. Housekeeping is generally praised for maintaining clean rooms and being responsive to requests. Overall, the service provided by the entire team is a significant reason guests express a strong desire to return to this hotel.

Additional Information
A distinctive feature of the hotel is the availability of rooms with two king beds and often a sleeper sofa, which is highly appreciated by families and larger groups for its spaciousness and comfort. The hotel maintains a clear pet-friendly policy, making it a convenient choice for guests traveling with their animal companions. Guests frequently commend the modern and updated design and decor of the hotel, contributing to a pleasant and inviting atmosphere. The beds are often noted for having both soft and firm pillows, catering to individual preferences for a customized sleep experience. Many guests also specifically praised the high shower head and great water pressure, enhancing the bathing experience. Additionally, the hotel offers cookies at the front desk as a welcoming gesture.