Holiday Inn Express & Suites Logan By Ihg

The hotel consistently impresses guests with its exceptionally friendly and helpful staff and its outstanding complimentary breakfast, making it a memorable stay. Cleanliness throughout the property, comfortable and spacious rooms, and a well-maintained pool and hot tub are frequently highlighted as key features contributing to a positive experience. This hotel is an excellent fit for families due to its ample room space, kid-friendly amenities like the pool, and varied breakfast options, including high chairs and booster seats. Business travelers appreciate the quiet environment and comfortable accommodations for work trips, while pet owners find it accommodating with its pet-friendly policy and dedicated relief areas. To enhance your stay, guests recommend bringing personal USB power adapters, as in-room charging ports can be limited. Additionally, if the pool or hot tub is a priority, it's advisable to confirm their operational status, as occasional closures or high usage by children have been noted.

Facilities & Amenities
Guests consistently praise the hotel's recreational facilities, particularly the indoor pool and hot tub, which are frequently described as wonderful, clean, and well-maintained, providing a refreshing and enjoyable experience for many. While some guests noted the pool water could be cold or the hot tub occasionally closed or crowded with children, the overall sentiment is positive. The fitness center is appreciated for being clean and quiet, offering a convenient option for guests to maintain their routines. For convenience, the hotel provides an efficient business center for printing needs and an on-site convenience store with a good variety of snacks and drinks. Parking is readily available, described as convenient, safe, and well-lit. In-room amenities such as a microwave, refrigerator, and coffee maker are also widely appreciated, adding to the comfort and practicality of the stay.

Cleanliness & Room Comfort
The hotel receives high marks for its cleanliness, with guests frequently describing rooms and common areas as spotless, immaculate, and well-maintained. Most guests found their rooms spacious and well-appointed, often noting recent remodeling that contributes to a fresh and modern feel. The beds are consistently praised for being very comfortable, ensuring a restful night's sleep, though a few guests found them too firm. The hotel generally offers a quiet environment, with rooms spaced to minimize noise, contributing to a peaceful stay. However, some guests reported occasional disturbances from thin walls, hallway noise, or ongoing construction activities. In-room amenities like microwaves, refrigerators, and coffee makers are appreciated. Bathrooms are often described as spacious with good shower pressure, and the provision of quality toiletries is a welcome touch, though some noted older fixtures or minor issues like a high-pitched shower noise.

Dining & Food Quality
The complimentary breakfast is a standout feature, consistently receiving high praise for its quality, variety, and the attentiveness of the staff. Guests describe it as "top-tier," "delicious," and "a feast," with many options available. The selection typically includes a range of hot items such as omelets, eggs, sausage, biscuits and gravy, and pancakes, alongside cold items like cereal, fruit, and various juices. The breakfast area itself is noted for being exceptionally clean and well-stocked, with staff diligently ensuring food items are replenished. While most guests enjoyed the offerings, some had minor preferences, such as different yogurt brands or improvements to specific items like cinnamon rolls or bacon. The hotel also provides hot coffee and lemon water throughout the day in the lobby, often accompanied by fresh cookies, adding a delightful touch to the guest experience.

Location & Accessibility
The hotel's location is generally considered convenient and advantageous by most guests, situated in a quiet area slightly north of the main town. This positioning offers easy access to local stores, various activities, and key educational institutions like the university and local high schools, making it suitable for visitors attending events or exploring the area. While some guests found the location a bit removed from downtown or certain restaurants, many appreciated the peaceful surroundings and the ease of reaching their desired destinations. The hotel also offers beautiful views of the surrounding Rocky Mountains, enhancing the overall scenic experience. Its placement off the main road contributes to a tranquil atmosphere, allowing guests to relax without the constant bustle of city traffic, and provides a good base for exploring the wider valley.

Staff & Service
The hotel's staff consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go above and beyond, from assisting with lost items like a laptop charger or purse, to providing a car scraper for frosted vehicles. The check-in and check-out processes are described as quick, easy, and seamless, contributing to a stress-free arrival and departure. Many guests commend the staff's welcoming demeanor, noting their cheerful greetings and efficient service. While most experiences with housekeeping are positive, with rooms kept clean and well-maintained, a few guests reported instances of staff entering rooms without knocking or being noisy early in the morning. The hotel also provides family-friendly service, offering amenities like high chairs and booster seats, and the overall commitment to guest satisfaction is a recurring theme.

Additional Information
The hotel is undergoing ongoing renovation and modernization, which has resulted in newly remodeled rooms that guests find very appealing, though some areas may still show signs of being dated or under construction, including occasional paint smells or noise from lift operations. A significant highlight for many is the pet-friendly policy, with guests appreciating the dedicated pet relief areas equipped with doggy-doo bags, making stays with furry companions convenient. The generous noon check-out time is a highly valued perk, allowing guests extra time to relax and avoid feeling rushed. Specific room configurations, such as king suites with multiple beds and even two bathrooms, are available and ideal for traveling families. Guests also noted thoughtful in-room touches like a ziplock bag with paper plates and disposable cutlery, and TV remotes individually wrapped for hygiene.