Holiday Inn Express & Suites Mcpherson By Ihg

This hotel is highly regarded for its exceptional staff hospitality and outstanding complimentary breakfast, which many guests describe as the best they've experienced. It offers a comfortable and generally quiet stay, making it a popular choice for various travelers. Families appreciate the accommodating service and amenities, while business travelers find its convenient location and reliable services ideal. Sightseers and those traveling through for layovers or college visits also frequently choose this hotel. Guests consistently highlight the hotel's overall cleanliness and the comfort of its beds. To enhance your stay, be sure to take full advantage of the highly praised breakfast offerings, and if you're an IHG member, inquire about rewards benefits like late check-out. While generally quiet, some guests note occasional noise from other rooms.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed to enhance guest comfort and convenience. Many guests enjoy the pool and hot tub, describing them as clean and warm, though some found the pool not deep enough and the hot tub was frequently reported as being broken or under repair, with some issues noted regarding its jets. The fitness center received mixed reviews, with some guests finding it subpar and in need of updating, specifically mentioning a treadmill that was out of order. In-room amenities are well-appreciated, including a fridge, microwave, and coffee maker, along with ample charging ports, a luggage bench, and good lighting. The hotel also provides a convenient computer for guest use and has ice machines available.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Many guests found their rooms to be clean, often noting a pleasant smell upon arrival, and appreciated the quiet atmosphere conducive to rest. The beds generally received praise for being comfortable, though some guests reported issues with lumps, springs, or finding them either too hard or too soft. While some praised the spacious bathrooms and great showers, others noted problems such as a grungy bathtub, low water pressure, or a slippery tub lacking a non-slip mat or grab bar. Recurring concerns included stained carpets, a general sense of the hotel needing upgrades, and some instances of rooms not being cleaned daily. A few isolated reports mentioned an ammonia smell, musty odors, or even the presence of cockroaches and spiders.

Dining & Food Quality
The breakfast at this hotel is consistently highlighted as a major draw, with many guests describing it as outstanding and among the best they have experienced at a hotel. The hot breakfast options are particularly praised for their quality and variety, often including unique items like chicken fried steak and gravy, alongside staples such as real oatmeal, crispy bacon, and fresh fruit. The dining room is generally found to be clean and well-maintained, though some guests noted that on busy mornings, items like eggs could become dried out or the selection might be bare and not refilled promptly. While the coffee is usually available, some early risers wished it was ready before 6 AM, and Sunday breakfast starts later. The hotel also offers specialty teas and cookies in the lobby, adding to the positive dining experience.

Location & Accessibility
The hotel boasts a highly convenient location, making it easily accessible right off the Interstate. Guests appreciate its proximity to a variety of walkable restaurants and shopping options, including a nearby Walmart and an Applebee's right next door. This makes it ideal for travelers passing through, business travelers, and those visiting the local college. While many reviews highlight the hotel's generally quiet surroundings, some guests reported experiencing highway noise or traffic noise, which could be disruptive. Parking is available, and some found it easy for large vehicles, though a few noted the lot could be limited due to being shared with another hotel. A significant concern raised by some was the front drive design, which was described as having a dangerous drop-off that caused vehicle damage.

Staff & Service
The staff and service at this hotel consistently receive glowing reviews, standing out as a primary reason for guest satisfaction. Guests frequently describe the staff as super friendly, helpful, and polite, often going out of their way to be accommodating. The check-in process is typically noted as quick and easy, with many guests appreciating being warmly greeted upon arrival and offered assistance with various needs, including early check-in or late check-out. The housekeeping team is also highly praised for their attentiveness and for maintaining clean rooms. While most experiences are positive, a few guests found some staff members less helpful or cordial, and there was a specific instance of a clerk being rude regarding the pet policy. Despite occasional issues like missing luggage carts, staff were quick to offer assistance.

Additional Information
Guests should be aware of a mixed pet policy; while some reviews indicate a past ability to accommodate pets, recent feedback and the hotel's website suggest it is generally not pet-friendly, leading to frustration for some travelers. For those enrolled in the rewards program, benefits such as late check-out are appreciated. The hotel offers thoughtful complimentary items like bottled water and popcorn, enhancing the guest experience. However, some guests noted that daily room cleaning is not consistently provided, and rooms may not be refreshed after the first night, requiring guests to request fresh towels or amenities from the front desk. The availability of a hotel-provided computer is a convenient feature for guests needing to stay connected or handle tasks during their stay.