Holiday Inn Express & Suites Parkersburg-Mineral Wells by IHG

This hotel is consistently praised for its exceptional hot breakfast and the friendly, accommodating staff who go above and beyond to ensure a pleasant stay. Its cleanliness is a recurring highlight, making it a reliable choice for many travelers. The hotel is particularly well-suited for families due to its spacious rooms, pet-friendly policy, and excellent breakfast options, as well as travelers passing through who appreciate its convenient highway access and comfortable accommodations. Business travelers also find it a good fit, valuing the modern amenities and reliable service. To enhance your experience, consider requesting a room away from the highway to minimize noise, and it's advisable to confirm the hot tub's operational status upon arrival.

Facilities & Amenities
Guests frequently commend the hotel's indoor pool and hot tub, which are popular amenities for relaxation and family fun, though some note the pool water can occasionally be chilly or that the hot tub jets may not always be fully functional. There is also a fitness center available for guests to maintain their routines. The hotel provides free Wi-Fi, which is generally found to be usable, allowing guests to stay connected. Laundry facilities are appreciated for their cleanliness and ease of use, adding convenience for longer stays. While the elevators are sometimes described as small or occasionally out of service, the overall range of amenities contributes positively to the guest experience.

Cleanliness & Room Comfort
The hotel rooms are widely praised for their cleanliness and overall comfort. Many guests highlight the comfortable beds and quality linens that contribute to a restful night's sleep. While most rooms are found to be quiet, some guests in rooms facing the interstate report significant highway noise, particularly from truck traffic, which can impact sleep. In-room amenities like coffee makers, refrigerators, and Dove toiletries are frequently appreciated. However, a few reviews mention minor issues such as peeling wallpaper, dated decor, or occasional musty smells in some areas, and some bathrooms have been noted for mold or water stains, suggesting a need for updates in certain rooms.

Dining & Food Quality
The breakfast at this hotel is consistently a standout feature, receiving overwhelmingly positive feedback. Guests describe it as excellent, delicious, and offering a wide variety of options, often exceeding expectations for a complimentary hotel breakfast. The hot breakfast selections, including items like omelets, sausage, biscuits, pancakes, and waffles, are particularly popular. Many appreciate the availability of grab-and-go options and the quality of the coffee. The breakfast area is frequently noted for being clean and well-maintained, with attentive staff ensuring items are well-stocked, making for a satisfying start to the day for most visitors.

Location & Accessibility
The hotel's central location is a significant advantage, situated conveniently right off the interstate, making it an ideal stop for travelers. Guests appreciate its proximity to numerous nearby restaurants and gas stations, offering easy access to dining and essential services. The presence of a Cracker Barrel within easy walking distance or directly across the parking lot is a frequently mentioned convenience. For those visiting Ohio University, the hotel is considered a reasonably priced and accessible option. While parking is available, some guests have noted it can occasionally be crowded or dimly lit, especially with larger vehicles.

Staff & Service
The staff at this hotel consistently receives glowing reviews for their friendliness, helpfulness, and accommodating nature. Guests frequently commend their willingness to go above and beyond, from providing local recommendations to assisting with specific requests. The check-in process is often described as quick and easy, contributing to a smooth arrival experience. Many reviews highlight the attentive service provided by various team members, including those at the front desk and in the breakfast area, who are noted for their warm greetings and proactive assistance. This commitment to excellent customer service is a recurring theme and a major reason guests express a desire to return.

Additional Information
A notable feature of this hotel is its pet-friendly policy, which is highly appreciated by guests traveling with animals, often with low or no additional fees. However, some pet owners note challenges in finding suitable outdoor areas nearby. Guests should be aware that while some amenities, like the pool, might be advertised as 24-hour, actual pool hours may be more restricted, and it's advisable to confirm upon arrival. Some guests also mention that room cleaning services may require a specific request, rather than being automatically provided daily. The hotel also offers rewards program benefits for loyal guests, which are often valued.