Holiday Inn Express & Suites Peekskill-lower Hudson Valley By Ihg

This hotel is highly regarded for its cleanliness and friendly staff, offering a comfortable and welcoming stay. Its signature feature is its direct access to the Hudson Riverwalk, providing scenic views and recreational opportunities. The hotel is particularly well-suited for sightseers and families looking to explore the area, business travelers needing convenient access to local venues, and couples seeking a quiet getaway. Guests consistently praise the excellent breakfast and the overall well-maintained condition of the property. To enhance your experience, consider taking advantage of the beautiful riverside walking trails and inquire about room types that best suit your group's needs, especially if traveling with children or for special events.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences vary. The indoor pool receives mixed feedback, with many guests noting it is often cold or freezing, and some expressing frustration with the rule requiring a staff member to be present for guest use, which can limit access. The fitness center is available, but some reviews suggest it could benefit from revamping and that its equipment may not always be in optimal condition. Conveniently, there is a laundry room on-site, and free Wi-Fi is consistently available. The hotel has a single elevator, which some guests found to be slow, especially during busy periods.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its exceptional cleanliness, noting that both the rooms and common areas are well-maintained and spotless. Most guests find the beds comfortable, contributing to a restful stay, though some found the mattresses to be very firm or even uncomfortable. Rooms are generally described as spacious and well-appointed, often including a microwave, refrigerator, and a coffee maker. Some rooms feature a jacuzzi tub, which is a popular amenity, though a few guests reported issues with it not holding water. Noise levels are mixed; while many found their rooms quiet, some experienced disturbances from neighbors, street noise, or trains. Inconsistent hot water supply was also noted by a few guests.

Dining & Food Quality
The complimentary breakfast is a significant highlight for most guests, frequently described as excellent with a wide variety of options. Popular items include scrambled eggs, cinnamon rolls, pancakes, sausage, and potatoes. Many appreciate the availability of freshly ground coffee 24/7, which is often praised for its quality. The breakfast area is consistently noted for being clean and well-stocked. However, some guests found the breakfast to be only "okay" or "mediocre," with occasional comments about food being cold, watered-down juice, or limited creamer selections.

Location & Accessibility
The hotel boasts a highly advantageous location, situated directly next to the Peekskill Riverwalk and offering beautiful views of the Hudson River. It provides easy access to a nearby park and is conveniently close to the train station, making commutes to New York City straightforward. The hotel's proximity to the parkway also facilitates easy travel by car. Parking is readily available and generally considered ample. While many appreciate the scenic and accessible setting, some guests noted that the hotel is a bit removed from major highways and that nearby dining or convenience stores require a short drive. A few mentioned truck noise from an industrial area across the street.

Staff & Service
The staff at this hotel consistently receives high praise for being exceptionally friendly, helpful, and accommodating. Guests frequently highlight their attentiveness and willingness to go above and beyond to assist with requests, contributing to a very positive experience. The check-in process is often described as quick and efficient. While the majority of feedback is overwhelmingly positive, a few guests reported less satisfactory interactions, particularly concerning issues with room block management for events or perceived unhelpfulness regarding specific requests like early check-in or additional amenities.

Additional Information
Guests should be aware that the hotel has undergone or is currently undergoing remodeling and construction, which generally does not significantly impact stays but can occasionally lead to minor inconveniences like noise or temporary hot water issues. A recurring point of contention for some guests is the hotel's pool policy, which requires a staff member to be present for guests to use the pool, leading to limited access or early closing times. Furthermore, some guests experienced significant issues with room block bookings for events, reporting that the hotel did not honor initial agreements regarding room availability and pricing, causing considerable frustration for wedding parties and their guests. There were also isolated reports of inconsistent hot water in rooms.