Holiday Inn Express & Suites Perryton By Ihg

The hotel is widely regarded as a dependable and well-maintained property, often cited as the best option in its location. Its signature feature is its consistent delivery of a clean, comfortable, and welcoming environment, making it a reliable choice for various travelers. Guests frequently highlight the friendly and helpful staff, comfortable beds, and delicious breakfast as key elements of a positive stay. This hotel is particularly well-suited for business travelers seeking a consistent and efficient experience, families looking for comfortable and clean accommodations, and travelers passing through who need a reliable and restful stop. To ensure a pleasant stay, guests are advised to request a quiet room if sensitive to noise, especially near the pool area, and to confirm their reservation details upon arrival to ensure the correct room type is assigned.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the well-supplied fitness room, allowing them to maintain their routines while traveling. Perfect Wi-Fi is consistently mentioned as a positive, ensuring guests can stay connected for work or leisure. While the elevator has been noted by some to run slowly or make unusual sounds, it generally functions. The presence of ice machines on each floor is convenient, though some guests have encountered them being out of order. A hotel shop or market area is available for snacks and drinks, though some guests have found it nearly empty or experienced issues with charging items to their room. The pool area is a notable amenity, though some guests have reported significant noise, possibly from a fan, which impacted their ability to relax or swim. Laundry machines are available, but some reviews indicate they may not always be fully functional.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as fresh, well-maintained, and smelling good. The comfortable beds and high-quality mattresses and pillows are frequently highlighted, ensuring a restful night's sleep for most. Many appreciate the spacious king rooms and the new Holiday Inn layout, which provides ample space for spreading out belongings. The air conditioning is noted as working well, contributing to a comfortable room temperature. However, some guests have reported isolated issues, such as stains on pillowcases and sheets upon arrival, or a not very well cleaned bathroom floor with loose hairs and dirty spots. One concerning review mentioned a rat sighting in a room. Noise levels are generally described as quiet, though one guest noted a hole in the ceiling in the bathroom. Some minor issues include a desk chair that would not adjust and a TV with poor quality. The deadbolt on one room was reported as not locking.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, often described as "delicious," "excellent," and "the best" among comparable hotels. Guests appreciate the full hot variety breakfast, with many options available to start their day. Specific mentions include cinnamon rolls that families particularly enjoy, and a generally good selection of food that caters to different tastes. The breakfast area is noted for being clean and well-maintained, with staff diligently keeping all items filled and ensuring great coffee is available. While the majority of experiences are positive, some guests have reported minor issues such as cold food or a temporary lack of certain popular items like bacon, biscuits, or muffins, especially if they arrive later in the morning. Despite these occasional minor inconveniences, the overall food quality is considered to be "up to par" and a significant highlight of the stay, contributing greatly to guest satisfaction.

Location & Accessibility
The hotel boasts a good location that is convenient for various purposes. It offers easy access to fast food and other restaurants within walking distance or a short drive. Its proximity to a grocery store and a Chinese buffet is also noted. For those traveling for work, the location is described as working well, particularly for projects like the new wind farm up north. The hotel is considered a great place to stop and rest for travelers passing through town. Parking is available, and guests with larger vehicles like bobtail trucks have found ample space without issues. The hotel's position near a large truck stop further enhances its accessibility for professional drivers. While some guests appreciate the lighting outside for vehicle security, one review mentioned a "foul smell" outside at certain times, though its source was unclear.

Staff & Service
The staff and service at the hotel consistently receive overwhelmingly positive feedback, often described as "awesome," "friendly," "helpful," and "accommodating." Many guests feel like "family" due to the exceptional hospitality and customer service. The check-in process is frequently praised for being fast, reliable, and easy, with staff often allowing early check-ins. Guests highlight the staff's willingness to go "out of their way" to assist, including accommodating group room needs and resolving issues. Housekeeping is generally commended for doing "amazing work" in the rooms. However, one highly negative experience involved a guest being asked to change their own sheets and housekeepers entering a room without knocking. The breakfast lady is specifically mentioned for keeping her area clean and well-stocked. While isolated reports mention an unfriendly night clerk or staff not being "on the same page" regarding services, the overall sentiment is that the staff is knowledgeable, professional, and dedicated to providing excellent service.

Additional Information
The hotel is noted for being pet-friendly, a valuable amenity for guests traveling with animals. Some guests have experienced issues with key card access to their rooms or the hotel's side doors. There are mentions of a musty, moldy, mildew odor in hallways and guest rooms by some, suggesting a need for improved ventilation or air quality management. A few guests have reported issues with hot water availability or temperature, describing showers as "lukewarm" rather than hot. The hotel offers a business center, though some reviews indicate it may not always be fully functional, with issues like non-working printers. Guests should be aware that the hotel's market area may not allow charging snacks or drinks to the room. The hotel also provides lighting outside for vehicle security, which is appreciated by those concerned about their parked cars.