Hotel Holiday Inn Express & Suites Shreveport - Downtown, USA - www.trivago.com

Hotel Holiday Inn Express & Suites Shreveport - Downtown (Shreveport, USA)

Hotel Holiday Inn Express & Suites Shreveport - Downtown (Shreveport, USA)

About Holiday Inn Express & Suites Shreveport - Downtown

Chateau Suite Hotel Downtown Shreveport is a Lake Street-hotel located in Shreveport, Louisiana. Complimentary Wi-Fi and public parking are offered at this location. Each of the rooms at this hotel feature a minifridge, microwave, tea and coffee making station, desk, television, and complimentary Wi-Fi. Suites also offer a living area with pull-out sofa, as well as a kitchenette and whirlpool tub. Complimentary public parking is available on-site. Additionally, there is a business center with meeting rooms, gym, outdoor pool, and laundry facilities. A complimentary country-inspired buffet breakfast is on-hand each day at Chateau Suite Hotel Downtown Shreveport. There is also the Chateau Cafe on-site restaurant. The hotel is under one mile from Harrah’s Casino. Additionally, a five-minute drive delivers guests to the Louisiana Boardwalk, while Barksdale Air Force Base is four miles away from the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Rating overview

6.9
trivago Rating Index based on 812  reviews from:
  • Location
    Very good  8.0 / 10
  • Rooms
    Fair  7.0 / 10
  • Service
    Fair  7.0 / 10

Positive Reviews

positive:

Location close to shopping and casino

Guests express their appreciation of this hotel's location, saying that there is easy access to the highways as well as quick access to a number of points of interest. Harrah's Casino is only one mile away, while Barksdale Air Force Base is four miles. Additionally, the Louisiana Boardwalk and its shopping can be reached in just a five-minute journey by vehicle.

positive:

Good value for money

Guests to this spot are appreciative of the inherent value the hotel provides. Guests say that this is ultimately a budget location that allows them to save money for inclusion into other aspects of their vacation budgets.

positive:

Pleasant staff

The staff on-hand at Chateau Suite receive solid praise from guests for their cordial nature.


Negative Reviews

negative:

Dirty rooms and odd odors

A common complaint from guests to this destination is simply that it is dirty. Many aspects of both the sleeping areas and bathrooms failed to impress guests in regards to cleanliness. In addition, a number of guests complain of an undesirable smell.

negative:

Hot water struggles

While there is available hot water at this location, guest reviews indicate that it may not always come quite when you expect it. There seems to be an issue with adequate hot water supply in the mornings, and there may be times when there is a significant delay before any hot water is available at all.

negative:

Old air conditioners

Guests indicate that the air conditioners here are on their "last legs" in some instances. Some rooms have had broken air conditioners with parts still lying around. Others instead have working air conditioners that nonetheless struggle to output air, and in the process create a load of noise that can be quite difficult for guests to deal with.


All amenities

Hotel facilities
  1. Entrance Hall/lobby
  2. Gym
  3. Parking
  4. Outdoor swimming pool
Room facilities
  1. Shower
  2. Television
  3. Electric kettle
  4. Air conditioning
Sports facilities
  1. Golf course
Suitable for
  1. LGBT friendly
Accessibility
  1. Accessible bathroom
  2. Accessible parking
For children
  1. Kids stay for free

Cleanliness policies

  • New safety protocols
  • Room service
  • Response protocol

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