Hotel Holiday Inn Express & Suites Shreveport - West, USA - www.trivago.com

Hotel Holiday Inn Express & Suites Shreveport - West (Shreveport, USA)

Hotel Holiday Inn Express & Suites Shreveport - West (Shreveport, USA)

About Holiday Inn Express & Suites Shreveport - West

Located along Route 20, the Holiday Inn Express & Suites Shreveport - West places guests within one mile of Shreveport Regional Airport and within three miles of Independence Stadium. Facilities at the hotel include a business center and an outdoor pool. Guest rooms feature modern decor and include conveniences such as cable TV and complimentary Wi-Fi, along with coffee makers, microwaves, and mini-fridges. Suites with whirlpool tubs are also available. Amenities at the Holiday Inn Express & Suites Shreveport - West include an exercise room, coin-op laundry equipment, and a 24-hour front desk. Free parking is offered. Rates include a complimentary buffet breakfast. For lunch and dinner, guests can visit nearby dining spots such as the Gomez Mexican Restaurant and the Monkhouse Seafood Diner. The hotel lies within eight miles of Mall St. Vincent, the Louisiana Boardwalk Outlets, and Sci-Port, and 14 miles from the Red River National Wildlife Refuge.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

5420 Interstate Drive, 71109, Shreveport, USA

Rating overview

8.1
trivago Rating Index based on 809  reviews from:
  • Location
    Good  7.7 / 10
  • Rooms
    Very good  8.1 / 10
  • Service
    Excellent  8.5 / 10

Positive Reviews

positive:

Comfortable accommodation

With a few exceptions, guests are pleased by the standard of rooms and suites offered at the Holiday Inn Express & Suites Shreveport-West, often describing the accommodation as bright and clean. A small number of guests mention that furniture is a little mismatched but find the rooms/suites comfortable nonetheless.

positive:

Good breakfast

There's nothing particularly lavish about the free buffet breakfast but that's not to say you won't enjoy it. Guests often mention that they found the breakfast bar was fresh and well stocked. Also, the breakfast staff seem to do an excellent job of keeping the area clean and guests happy.

positive:

Friendly service

The staff at the hotel attract specific praise from guests, with most finding the service genuinely friendly and helpful. Guests who brought issues to the staff, such as a request to change to a room on a higher floor, say their request was dealt with professionally and immediately.


Negative Reviews

negative:

Housekeeping lack attention to detail

Although the rooms and suites are found to be clean upon arrival, some guests do mention that the on-going housekeeping service leaves something to be desired. Guests report that items such as coffee and towels are not replaced and bins are left full.

negative:

Dated appearance and maintenance issues

Guests comment that the standard of the interior of the property does not match up to the exterior. The interior has a dated appearance and some maintenance issues such as broken pool chairs are found.

negative:

Minor disappointments in rooms

According to some guests, rooms and suites lack the finishing touches. Guests miss having access to modern facilities such as USB ports and also note minor shortcomings such as ill-fitting bed sheets.


All amenities

Hotel facilities
  1. Café
  2. Arcade/Video games
  3. Entrance Hall/lobby
  4. Elevator
For children
  1. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
Room facilities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Golf course
  2. Tennis court

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

5420 Interstate Drive , 71109 , Shreveport , USA
Telephone: +1(318)6868328 | Fax: +1(318)6290185 | 

Cleanliness policies

  • Regular disinfection
  • Safe distance
  • Hand sanitizer provided

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