Holiday Inn Express & Suites Taylors-greenville

This modern and well-maintained property stands out for its comfortable accommodations and generally friendly staff, making it a popular choice for various travelers. Its convenient location near a university and downtown areas is a significant draw, appealing to university visitors, business travelers, and those attending local events like concerts or dance competitions. The hotel's inviting lobby and relaxing fire pit area contribute to a pleasant stay. For families and couples seeking a comfortable base, the hotel offers a good balance of amenities and accessibility. To ensure the best experience, guests are advised to confirm housekeeping schedules upon arrival and to check room cleanliness, especially the bathroom, as some reviews noted inconsistencies.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and convenience. The lobby and common areas are described as well-appointed and welcoming, providing a pleasant atmosphere. An inviting outdoor seating area featuring a fire pit is a popular highlight, offering a relaxing space for guests to unwind. A pool is available for recreation, though some guests noted it was occasionally closed. For those looking to maintain their fitness routine, a fitness center is on-site and described as roomy. Ample parking is provided, making it convenient for guests traveling by car. While free Wi-Fi is available, some guests reported issues with streaming content to the in-room TVs.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed. Many guests praised the rooms for being clean and in good condition, highlighting comfortable beds and pillows that ensure a restful night's sleep. The showers are frequently commended for great water pressure and the provision of Dove products. However, a notable number of reviews reported issues with dirty sheets, hair on surfaces, food crumbs, and unclean bathrooms, including urine stains and soap scum. Some guests found the beds to be very high, posing a challenge for easy access. While noise levels are generally reported as quiet, a few guests experienced disturbances from adjacent rooms or hallways.

Dining & Food Quality
The complimentary breakfast at the hotel receives varied feedback. Many guests appreciate the breakfast for its convenience and the variety of options, including hot items like omelets, sausage, and pancakes. The coffee is also generally well-regarded. However, a common point of contention is the lack of consistent replenishment for popular items such as eggs, bacon, cinnamon rolls, and coffee, particularly for guests arriving later in the breakfast service. Some found the hot food to be overcooked or dry, with descriptions of hard biscuits and chewy pancakes. Despite these inconsistencies, the breakfast is often considered an acceptable and convenient start to the day.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, being convenient and easy to find. It is particularly well-suited for guests visiting the nearby university or attending events in downtown Greenville. The property offers easy access to major highways, facilitating travel to and from the area. Guests appreciate its proximity to a wide array of restaurants and shopping options, making dining and errands convenient. Its close distance to local venues like the Bon Secours Wellness Arena is also a plus for event-goers. Despite being situated on a busy road, the rooms are generally reported as quiet, and ample parking is available on-site.

Staff & Service
The staff at this hotel generally garners high praise for being friendly, welcoming, professional, and helpful. Many guests commend their attentiveness and willingness to address concerns promptly, with several instances of staff going above and beyond to assist. The check-in process is often described as efficient and fast, contributing to a smooth arrival experience. However, there are some reports of mixed feedback, with a few guests encountering rude or unresponsive staff, particularly concerning housekeeping requests or issues with in-room amenities like non-working TVs. Despite these isolated negative experiences, the prevailing sentiment indicates a dedicated and customer-focused team.

Additional Information
Guests should be aware that housekeeping service for multi-night stays is not always provided daily unless specifically requested, and even then, requests for room cleaning and towel replenishment are not consistently fulfilled, leading to some guest frustration. A notable physical characteristic of the rooms is the very high beds, which some guests, particularly shorter individuals or seniors, found challenging to access. While TVs are available in rooms, some guests reported issues with their functionality or difficulty streaming content. On a positive note, the provision of Dove brand toiletries in the bathrooms is a small but appreciated detail. The hotel has also been commended for its lost and found service, with staff proactively contacting guests about forgotten items.