Holiday Inn Express & Suites Ukiah By Ihg

This hotel stands out for its modern design and impeccable cleanliness, consistently described as new and well-maintained. Its comfortable accommodations and excellent breakfast are frequently highlighted, making it a memorable stay for many. The property's convenient location is a significant draw, appealing to road trippers and travelers passing through who appreciate easy access to amenities. Families find the spacious rooms and pool enjoyable, while pet owners benefit from the welcoming pet-friendly policy. Business travelers also find the quiet rooms and practical amenities conducive to their needs. To enhance your stay, consider utilizing the complimentary electric vehicle charging and be aware that while generally quiet, some rooms may experience minor noise from neighbors or the nearby airport.

Facilities & Amenities
Guests consistently praise the hotel's well-maintained facilities, which contribute significantly to a comfortable stay. The outdoor pool is a popular feature, described as nice, clean, and enjoyed by families, with some noting it is heated and available year-round. The fitness center is well-equipped, modern, and clean, offering a practical space for workouts. A highly valued amenity is the free electric vehicle charging, which is seen as a significant benefit for travelers. The lobby area is bright and inviting, providing comfortable seating, work areas, and access to 24-hour coffee, tea, and citrus water. While some guests noted issues with ice machines being out of service or inconveniently located, the availability of laundry facilities is appreciated. The hotel also features a convenient express shop offering snacks and drinks, including chilled wine.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its spotless cleanliness and comfortable rooms, with many guests describing them as new, modern, and well-appointed. The beds are consistently praised for being comfortable, extra comfy, and ensuring a restful night's sleep, complemented by quality pillows and linens. Rooms are generally spacious and feature amenities like a microwave and refrigerator. The walk-in showers are a highlight, often described as modern and clean, though some guests noted the bathroom doors can be awkwardly placed or lack proper ventilation. While most rooms are quiet, some reviews mention thin walls leading to audible footsteps, talking, or hallway noise, and occasional sirens or airport noise from the nearby airfield. Automatic blackout shades are a welcome addition, ensuring darkness for sleep.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, often described as amazing, delicious, and excellent, surpassing expectations for complimentary offerings. Guests appreciate the wide variety of food choices, including hot items like eggs, bacon, sausage, and biscuits with gravy, alongside pancakes from a convenient pancake machine. The coffee is frequently highlighted as excellent and a significant upgrade. While the breakfast area is kept clean and well-stocked, some guests wished for later breakfast hours or more specific options like skim milk or vegan choices. The hotel does not feature an on-site restaurant, but the comprehensive breakfast and 24/7 lobby coffee service largely meet guests' dining needs.

Location & Accessibility
The hotel's convenient location is a major advantage for guests, offering easy access to various amenities and transportation. It is situated directly across the street from Costco, which is highly valued for shopping and its gas station. Numerous other restaurants and shopping options are available within a short distance, making it easy for guests to find dining and supplies. The hotel provides easy access to Highway 101, making it an ideal stopover point for road trips. While generally quiet, its proximity to a small municipal airport means some guests occasionally hear planes. Parking is plentiful and generally considered secure, with some guests noting the availability of RV parking.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the welcoming demeanor of the team, noting their professionalism and willingness to assist with requests. The check-in and check-out processes are generally described as quick and efficient, with the front desk being available 24/7. While most experiences with housekeeping are positive, with rooms described as impeccably clean, a few guests noted minor inconsistencies in service. The staff's ability to accommodate requests, such as early check-ins or providing extra towels, contributes significantly to a positive guest experience. Overall, the team's commitment to excellent service is a recurring theme in guest feedback.

Additional Information
The hotel is noted for its pet-friendly policy, allowing guests to travel with their animals without excessive fees. A significant and highly appreciated feature is the provision of free electric vehicle charging, which offers considerable value, especially for those traveling along the highway. The property's relatively new construction means it is well-maintained and modern, contributing to its overall appeal. Guests also appreciate thoughtful touches such as cookies offered upon arrival and complimentary water with lemons in the lobby. The hotel also provides laundry facilities on-site, which is a convenient amenity for longer stays or road trippers.