Holiday Inn Express Tallahassee - I-10 E By Ihg

This hotel is a popular choice for travelers on long drives and business travelers due to its strategic location right off the interstate, offering easy access to major routes and nearby dining options. Its signature feature is its convenient interstate access, making it an ideal stop for quick overnight stays or as a base for exploring the city. While many guests appreciate the friendly staff and comfortable beds, feedback on cleanliness and the property's age is mixed. Families visiting the area also find the location convenient for accessing local attractions and the university campus. To ensure a pleasant stay, guests are advised to manage expectations regarding the hotel's age and to arrive early for breakfast to enjoy the full selection of items.

Facilities & Amenities
The hotel offers a range of facilities, though some are noted for needing attention. The swimming pool is a desired amenity for many, but guests frequently report it being out of service or closed, sometimes without prior notification. The fitness center is available but described as basic, with some guests noting issues with equipment functionality or a lack of variety. While free Wi-Fi is provided, some guests experienced connectivity issues. The elevators are sometimes slow or one may be out of order, leading to inconvenience. Additionally, ice machines on certain floors have been reported as non-functional, and the water dispenser in the gym may not work, requiring guests to seek alternatives.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is highly varied. Many rooms are described as clean and comfortable, with praise for comfortable beds and plenty of pillows ensuring a good night's sleep. However, a significant number of reviews highlight concerns about dust, grime, hair in bathrooms, and general dirtiness, particularly on bathroom floors and around fixtures. Some rooms are noted for a persistent musty smell or mildew, and signs of water leakage or stains on ceilings and carpets are mentioned. Noise can be an issue, with complaints about noisy AC units, hallway noise, and occasional street noise impacting rest. In-room amenities like coffee makers and televisions sometimes have functionality problems, and some guests reported a lack of towels or issues with shower pressure and hot water.

Dining & Food Quality
The hotel's complimentary breakfast is generally well-received, with many guests finding it good and convenient for starting the day. The breakfast variety typically includes scrambled eggs, sausage links, and cinnamon rolls, which are popular items. However, a recurring issue is that popular items like bacon, sausage, cinnamon rolls, and juice frequently run out, especially if guests arrive later in the breakfast service. The pancake machine is also often reported as being out of order. While the coffee is available, some guests found it weak. Despite these occasional shortcomings, the breakfast is often highlighted as a positive aspect, with staff working to replenish items, though sometimes slowly.

Location & Accessibility
The hotel's central location is a significant advantage, offering easy access right off Interstate 10, making it ideal for travelers. Guests appreciate its proximity to numerous restaurants, many of which are within walking distance or a short drive, providing convenient dining options. For those visiting the university, the FSU campus is typically about 10 to 20 minutes away. The hotel also provides a large parking area with ample spaces, which is generally free for guests. While the parking lot is convenient, some reviews mention concerns about activity or strong odors in the area, though the hotel itself is considered safe and secure.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the quick check-in process and the welcoming demeanor of the front desk team, who are often described as going the extra mile to assist with requests or resolve issues. Many appreciate the staff's willingness to accommodate needs, such as providing extra towels or addressing room concerns. While most interactions are positive, some guests experienced minor inconveniences with key card functionality or occasional delays in housekeeping services, such as rooms not being cleaned daily or a shortage of fresh towels. Overall, the staff's commitment to guest satisfaction is a recurring positive theme.

Additional Information
Guests should be aware that the property is described by many as being older and in need of renovation, particularly regarding its carpets in hallways and rooms, which are often noted for being worn, stained, or buckled. While the lobby and common areas may appear updated, the rooms themselves can feel dated. There has been some confusion regarding the pet-friendly policy, with some guests being told pets are not allowed despite online advertisements. The hotel occasionally offers complimentary snacks like popcorn or cookies, which are a nice touch. Issues with late check-out requests not being honored as promised have also been reported, leading to inconvenience for some guests.