Holiday Inn Express Tegucigalpa by IHG

The hotel is widely recognized for its excellent central location, situated within a vibrant plaza that offers numerous dining options, making it a highly convenient choice for guests. This prime position is a signature feature, appealing greatly to business travelers seeking easy access to amenities and a comfortable base for their work. Guests consistently highlight the hotel's overall cleanliness, the comfort of its accommodations, and the generally attentive service provided by the staff. The hotel is well-suited for couples looking for a comfortable stay with diverse food choices nearby, and its spacious rooms and breakfast make it viable for families exploring the city. To ensure a pleasant stay, guests are advised to confirm specific in-room amenities like mini-fridges if essential, and be aware that renovations may cause some noise during the day.

Facilities & Amenities
The hotel offers a range of facilities for guest convenience, though some aspects receive mixed feedback. While a pool is available, many guests note it is small, often cold, and has been observed to be unclean or under maintenance, limiting its appeal for relaxation or swimming. The fitness center is present but described as basic, with some machines not functioning properly, which can be a drawback for those relying on a full workout. Wi-Fi is provided, generally considered good, though some guests report it can be slow in individual rooms. A common point of feedback is the absence of a mini-fridge and microwave in the rooms, which many guests find inconvenient for longer stays or storing personal items.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, modern, and well-maintained, contributing to a comfortable stay. The beds are frequently praised for being exceptionally comfortable, equipped with soft linens and feather pillows, ensuring a restful night's sleep. However, some recurring issues impact overall comfort. The air conditioning system is sometimes described as noisy, not cooling sufficiently, or automatically shutting off when no movement is detected in the room. Several guests have reported unpleasant odors emanating from the bathroom drainage, along with observations of mold on shower curtains and tiles. Additionally, the bathroom door often lacks a lock, and the shower head can spray water widely, making it difficult to keep water within the shower area. Noise from ongoing renovations or adjacent rooms can also occasionally disturb the peace.

Dining & Food Quality
The hotel's breakfast service is a significant highlight for many guests, consistently described as good, varied, and complete, offering a wide selection of options to start the day. However, some guests note that the coffee quality could be improved, and the juice selection is sometimes basic. While the breakfast is generally well-received, a few guests found the menu repetitive over multiple days. The hotel also provides discount cards for various restaurants located in the adjacent plaza, which is a highly appreciated perk, offering convenient and diverse food options just steps away. Some guests experienced issues with the breakfast area closing promptly at the stated time, leading to minor inconveniences.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for both business and leisure travelers. It is strategically situated within a plaza that offers a wide array of restaurants and shops, providing easy access to diverse dining and retail options directly outside the hotel. The hotel is also within a short and safe walking distance to a major shopping mall, Multiplaza, further enhancing its appeal for shopping and entertainment. For those traveling by car, parking is available, though some guests have noted it can be limited or expensive, with both valet and self-parking options. Its proximity to government offices and various businesses makes it particularly suitable for work stays, and the surrounding area is generally considered safe and accessible, with good access to public transportation.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness, significantly contributing to a positive guest experience. Many guests highlight the quick check-in process and the staff's willingness to accommodate requests, such as providing complimentary dental paste or assisting with room changes. However, there are some reported inconsistencies in service. Some guests experienced issues with housekeeping, noting that rooms were not cleaned daily or that requested items were not delivered. There were also instances of miscommunication regarding taxi service bookings, leading to delays, and some guests reported difficulties in receiving physical copies of their bills or having their loyalty program points accurately credited. Despite these isolated issues, the overall sentiment towards the staff's dedication to service remains largely positive.

Additional Information
Guests should be aware that the hotel has undergone renovations on certain floors, which may result in some daytime noise, though efforts are made to minimize disruption. A recurring administrative issue for some guests involves the process of obtaining invoices or bills after payment, with reports of delays or difficulties in receiving them via email, which can be problematic for expense reporting. Additionally, members of the IHG One Rewards program have occasionally noted that their loyalty points were not automatically accumulated or recognized during their stay, requiring follow-up with the front desk or corporate. The hotel thoughtfully provides discount cards for the various restaurants located in the adjacent plaza, offering a convenient benefit for dining choices and enhancing the overall value of the stay.