Holiday Inn Glasgow - East Kilbride By Ihg

This hotel is particularly noted for its excellent leisure facilities, including a swimming pool, which serves as a significant draw for guests. The consistently praised friendly and helpful staff contribute greatly to a positive experience, often going above and beyond to assist visitors. Guests frequently highlight the spacious rooms and the generally good breakfast offerings. This establishment is well-suited for families due to its pool and family-friendly atmosphere, and for pet owners who appreciate the accommodating policies. Couples seeking a relaxing getaway and business travelers also find the amenities and service beneficial. To ensure a smooth stay, guests are advised to register their vehicle's registration number upon arrival to avoid parking issues and to be aware that some rooms may experience noise from traffic or internal hotel activities.

Facilities & Amenities
The hotel boasts comprehensive leisure facilities that are a major highlight for many guests, including a well-maintained swimming pool, gym, sauna, and steam room. These areas are generally clean and provide ample opportunities for relaxation and exercise, though some guests noted the pool can be busy or occasionally cold. The gym is described as well-equipped and a great asset. While some areas of the hotel may appear a bit dated, the core amenities are functional and appreciated. Free Wi-Fi is available, ensuring guests can stay connected. The presence of ice machines and vending machines adds to guest convenience, and some rooms include a mini-fridge.

Cleanliness & Room Comfort
Rooms are frequently described as spacious and generally comfortable, with many guests praising the comfortable beds and clean bed sheets that ensure a restful night's sleep. However, feedback on overall room condition is mixed; while some find them very clean, others note that parts of the bedrooms are slightly dated or show signs of wear, such as stained carpets, chipped paint, or peeling bathroom doors. Noise can be an issue for some, with mentions of traffic noise, creaking floors, and slamming fire doors impacting sleep quality. Most bathrooms are modern with walk-in showers, though some guests reported issues like mould in shower cubicles or dirty air ducts.

Dining & Food Quality
The breakfast consistently receives positive feedback for its variety and quality, with a wide selection of both hot and continental options, including local specialties. Guests often find the breakfast buffet plentiful and tasty, making it a strong start to the day. The hotel's restaurant and bar areas are generally described as pleasant and modern, offering a good atmosphere. While many guests enjoy the dinner options, some find the food to be expensive for the quality, with occasional reports of items being unavailable or food being served cold. The bar service is generally good, though some guests experienced slow service or early closing times.

Location & Accessibility
The hotel's location is considered convenient for many, particularly for those visiting the East Kilbride area or needing easy access to motorway links for travel to Glasgow. While it is not in the city center, public transport options like a nearby bus stop provide direct routes into Glasgow. Parking is widely available and generally free, but it is crucial for guests to register their car registration number at reception to avoid unexpected fines, a point highlighted by several reviews. Some guests found the hotel's distance from Glasgow city center inconvenient, especially if relying on taxis.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the team for being attentive and going above and beyond to ensure a pleasant stay, from quick check-in processes to addressing issues promptly. Many reviews highlight the staff's welcoming demeanor and their ability to create a positive atmosphere. The service provided by the reception, bar, and restaurant teams is often described as excellent, contributing significantly to guest satisfaction.

Additional Information
The hotel maintains a very pet-friendly policy, making it an excellent choice for guests traveling with their dogs, who are made to feel welcome and accommodated. Many guests appreciate the hotel's efforts to recognize and reward loyalty program members, often providing upgrades or additional benefits. While the hotel offers a range of amenities, some guests note that certain areas could benefit from refurbishment to update the decor and address minor wear and tear. The hotel also provides thoughtful touches like eye masks, earplugs, and fans in rooms for guest comfort.