Holiday Inn Hinton By Ihg

The hotel offers a memorable stay, distinguished by its newly renovated rooms and a fun pool with a waterslide, making it a particularly appealing choice for families seeking leisure and comfort. Its strategic location also makes it an excellent base for travelers to Jasper National Park, providing convenience without the higher costs of staying directly in the park. Guests consistently commend the hotel's commitment to cleanliness, the comfort of its accommodations, and the exceptionally friendly and helpful staff. For business travelers, the modern amenities and comfortable environment contribute to a productive stay. To maximize your experience, consider dining at the on-site restaurant, which receives high praise, and be mindful of the hotel's layout if mobility is a concern, as some areas may lack an elevator.

Facilities & Amenities
The hotel boasts a popular pool area, a significant draw for many guests, especially children who thoroughly enjoy the exciting waterslide. A hot tub is also available for relaxation, though some guests found it to be on the smaller side. While the fitness center is described as adequate for a workout, the hotel's overall amenities are enhanced by the provision of free Wi-Fi, ensuring guests can stay connected. It is important to note that some areas of the hotel, particularly the older sections, do not have an elevator, which can be an inconvenience for guests with heavy luggage or mobility challenges, requiring them to use stairs.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, with many highlighting the newly renovated and modern rooms as exceptionally well-maintained and fresh-smelling. The comfortable beds and perfect pillows are frequently mentioned, ensuring a restful night's sleep for most visitors. While the majority of reviews commend the spaciousness and overall condition of the rooms, some guests noted that certain bathrooms could be small. Feedback on noise levels is mixed; some found their rooms quiet, while others experienced disturbances from adjacent rooms or exterior doors, suggesting varying sound insulation depending on room location.

Dining & Food Quality
The on-site restaurant, Ruby's, receives widespread acclaim for its excellent food quality and service. Many guests specifically highlight the delicious breakfast options, noting a good variety and tasty dishes. The restaurant is also praised for its dinner offerings, with specific mentions of high-quality steak, flavorful wings, and well-prepared salmon. The attentive and friendly service provided by the restaurant staff is a recurring theme in reviews, significantly enhancing the dining experience. While the menu may not be extensive, the quality of the food consistently exceeds expectations.

Location & Accessibility
The hotel's convenient location is a major advantage for guests, particularly those planning excursions to Jasper National Park, as it offers a more affordable alternative to staying directly within the park. Situated centrally in Hinton, the hotel provides easy access to various local shops and other restaurants, including a popular steakhouse right next door. While the central location is highly appreciated for its accessibility to amenities and attractions, some guests noted that parking can occasionally be tight, especially for larger vehicles or during peak times, requiring careful maneuvering in the lot.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently commend the front desk service for being welcoming, efficient during check-in, and accommodating to various requests, even at late hours. The restaurant service is also highlighted as outstanding, with staff going above and beyond to ensure a pleasant dining experience. Many reviews emphasize the staff's patient and understanding approach, contributing significantly to a positive overall stay. The hotel's team is noted for making guests feel at home and providing excellent support throughout their visit.

Additional Information
A significant point for guests to consider is the ongoing renovations throughout the property, which are transforming the hotel and contributing to the modern and clean feel of many rooms. However, a recurring observation is the lack of an elevator in certain sections, which can pose a challenge for guests with heavy luggage or mobility concerns, as they may need to use stairs. While most amenities function well, some guests have reported occasional issues with Wi-Fi connection stability or the functionality of the in-room thermostat, suggesting minor inconsistencies in these areas.